diff --git a/cmd/mesh-controller/deadletters.go b/cmd/mesh-controller/deadletters.go
new file mode 100644
index 00000000..d929bb9a
--- /dev/null
+++ b/cmd/mesh-controller/deadletters.go
@@ -0,0 +1,166 @@
+package main
+
+import (
+	"context"
+	"errors"
+	"fmt"
+	"strconv"
+	"strings"
+	"sync/atomic"
+
+	"github.com/nats-io/nats.go"
+
+	"github.com/novox/mesh-controller/internal/broker"
+	"github.com/novox/mesh-controller/internal/catalogue"
+	"github.com/novox/mesh-controller/internal/conditions"
+	"github.com/novox/mesh-controller/internal/link"
+)
+
+// What a consumer gave up on, answered by the serving controller (novox/hq issue 330).
+//
+// **In this process, on its own connection**: DEAD_LETTERS is read and changed on the bus, and the
+// serving controller is already on it. A verb run as a fresh process would open a connection of its own
+// for each call (novox/hq issue 327).
+
+// deadLettersOn is the serving controller's bus, set when it starts watching the mesh; nil in a
+// process that serves nothing.
+var deadLettersOn atomic.Pointer[busHandles]
+
+// busHandles are the serving controller's connection and JetStream handle.
+type busHandles struct {
+	conn *nats.Conn
+	js   nats.JetStreamContext
+}
+
+// defaultDeadLetters is how many the list says when not asked for more.
+const defaultDeadLetters = 50
+
+// causeDeadLetter is the cause a delivery or drop gives when the caller gives none.
+const causeDeadLetter = "dead-letter"
+
+// deadLettersAnswer is what `dead-letters` answers: the list, one whole, or what came of delivering one
+// again or dropping it.
+func deadLettersAnswer(ctx context.Context, a *verbArguments) (any, error) {
+	on := deadLettersOn.Load()
+	if on == nil {
+		return nil, errors.New("this controller is not serving, so it does not read DEAD_LETTERS: ask again, " +
+			"and the serving controller answers")
+	}
+	// The shape first, and every argument it reads; one given beside it is refused before anything is
+	// done, as every verb refuses what it would pass over (novox/hq issue 244).
+	var deliver, drop, why, cause, idText, consumer, limit string
+	switch {
+	case a.given["deliver"] != "" || a.given["drop"] != "":
+		deliver, drop, why, cause = a.str("deliver"), a.str("drop"), a.str("why"), a.str("cause")
+	case a.given["id"] != "":
+		idText = a.str("id")
+	default:
+		consumer, limit = a.str("consumer"), a.str("limit")
+	}
+	if unused := a.unused(); len(unused) > 0 {
+		return nil, fmt.Errorf("dead-letters did not use %s together with %s, and an argument a verb would pass "+
+			"over is refused: nothing was done", quoteAll(unused), quoteAll(a.usedGiven()))
+	}
+	switch {
+	case deliver != "" && drop != "":
+		return nil, errors.New("dead-letters delivers one again or drops one, not both. Nothing was done")
+	case deliver != "" || drop != "":
+		act, text := "deliver", deliver
+		if drop != "" {
+			act, text = "drop", drop
+		}
+		if strings.TrimSpace(why) == "" {
+			return nil, fmt.Errorf("dead-letters %s is a hand act, and says why: why is required and recorded in "+
+				"the hand-act log (novox/hq to-be 45 §7). Nothing was done", act)
+		}
+		id, err := deadLetterID(text)
+		if err != nil {
+			return nil, err
+		}
+		return actOnDeadLetter(ctx, on, act, id, why, cause)
+	case idText != "":
+		id, err := deadLetterID(idText)
+		if err != nil {
+			return nil, err
+		}
+		return link.DeadLetterNamed(on.js, id)
+	}
+	most := defaultDeadLetters
+	if limit != "" {
+		n, err := strconv.Atoi(limit)
+		if err != nil || n <= 0 {
+			return nil, fmt.Errorf("limit is a number of dead letters, not %q", limit)
+		}
+		most = n
+	}
+	held, total, err := link.DeadLetters(on.js, consumer, most)
+	if err != nil {
+		return nil, err
+	}
+	answer := map[string]any{"dead_letters": held, "held": total,
+		"note": "newest first; with id, one whole; deliver or drop one with why"}
+	if total == 0 {
+		answer["note"] = "no consumer gave up on a message that is still kept"
+	}
+	return answer, nil
+}
+
+// deadLetterID is a dead letter's id as a caller wrote it.
+func deadLetterID(text string) (uint64, error) {
+	id, err := strconv.ParseUint(strings.TrimSpace(text), 10, 64)
+	if err != nil || id == 0 {
+		return 0, fmt.Errorf("a dead letter's id is its number in %s, as dead-letters lists it, not %q",
+			broker.DeadLettersStream, text)
+	}
+	return id, nil
+}
+
+// actOnDeadLetter delivers one again or drops it, recorded in the hand-act log before it is done. A log
+// that cannot be written is said, and the act still happens: the log is never the reason a person's act
+// is refused (handacts.go).
+func actOnDeadLetter(ctx context.Context, on *busHandles, act string, id uint64, why, cause string) (any, error) {
+	d, err := link.DeadLetterNamed(on.js, id)
+	if err != nil {
+		return nil, err
+	}
+	if act == "deliver" {
+		// Refused before it is recorded: an act that cannot be done is not an act.
+		if _, err := link.AgainTo(d); err != nil {
+			return nil, err
+		}
+	}
+	if cause == "" {
+		cause = causeDeadLetter
+	}
+	by := link.CallerIn(ctx)
+	if by == "" {
+		by = "a seat call whose caller the bus did not name"
+	}
+	answer := map[string]any{"dead_letter": d.ID, "consumer": d.Who, "subject": d.Subject}
+	recorded, logErr := link.RecordHandAct(ctx, on.conn, link.HandAct{Verb: "dead-letters " + act,
+		Args: []string{strconv.FormatUint(id, 10), d.Stream + "." + d.Consumer}, Why: why, Cause: cause,
+		Condition: conditions.Key(conditions.ScopeBus, d.Stream+"."+d.Consumer, link.AdvisoryMaxDeliveries),
+		By:        by + ", through the " + catalogue.ControllerSeatName + " seat"})
+	if logErr != nil {
+		answer["unrecorded"] = "the hand-act log could not be written, and the act was done all the same: " + logErr.Error()
+	} else {
+		answer["recorded"] = recorded.ID
+	}
+	switch act {
+	case "deliver":
+		_, to, err := link.DeliverAgain(on.js, id)
+		if err != nil {
+			return nil, err
+		}
+		answer["delivered_on"] = to
+		answer["done"] = fmt.Sprintf("dead letter %d was delivered again to %s, and nobody else; it is no longer kept",
+			id, consumerWho(d.Stream, d.Consumer))
+	case "drop":
+		if _, err := link.DropDeadLetter(on.js, id); err != nil {
+			return nil, err
+		}
+		answer["done"] = fmt.Sprintf("dead letter %d, which %s gave up on, was dropped for good", id,
+			consumerWho(d.Stream, d.Consumer))
+	}
+	return answer, nil
+}
diff --git a/cmd/mesh-controller/deadletters_test.go b/cmd/mesh-controller/deadletters_test.go
new file mode 100644
index 00000000..5b3aef7a
--- /dev/null
+++ b/cmd/mesh-controller/deadletters_test.go
@@ -0,0 +1,132 @@
+package main
+
+import (
+	"context"
+	"strings"
+	"testing"
+	"time"
+
+	"github.com/novox/mesh-controller/internal/broker"
+	"github.com/novox/mesh-controller/internal/conditions"
+	"github.com/novox/mesh-controller/internal/link"
+	"github.com/novox/mesh-controller/internal/testbus"
+)
+
+// The serving controller's bus, with the mesh's streams, for the verb to read and act on.
+func servingDeadLetters(t *testing.T) *broker.JetStream {
+	t.Helper()
+	js, err := broker.Dial(testbus.URL(t))
+	if err != nil {
+		t.Fatal(err)
+	}
+	t.Cleanup(js.Close)
+	if err := broker.AssertMeshStreams(js); err != nil {
+		t.Fatal(err)
+	}
+	if err := js.EnsureControllerBuckets(); err != nil {
+		t.Fatal(err)
+	}
+	before := deadLettersOn.Load()
+	deadLettersOn.Store(&busHandles{conn: js.Conn(), js: js.Context()})
+	t.Cleanup(func() { deadLettersOn.Store(before) })
+	return js
+}
+
+func askDeadLetters(t *testing.T, args map[string]any) (any, error) {
+	t.Helper()
+	a, err := readArguments("dead-letters", args)
+	if err != nil {
+		return nil, err
+	}
+	return deadLettersAnswer(context.Background(), a)
+}
+
+func TestDeadLettersListsDropsAndRecordsWhy(t *testing.T) {
+	js := servingDeadLetters(t)
+	if _, err := js.Context().Publish("mesh.mod.gitea.event.pull.merged", []byte(`{"n":1}`)); err != nil {
+		t.Fatal(err)
+	}
+	d, err := link.KeepDeadLetter(js.Context(), []byte(`{"stream":"EVENTS","consumer":"media_sonarr","stream_seq":1,"deliveries":5}`))
+	if err != nil {
+		t.Fatal(err)
+	}
+
+	answer, err := askDeadLetters(t, map[string]any{})
+	if err != nil {
+		t.Fatal(err)
+	}
+	listed := answer.(map[string]any)
+	if listed["held"] != 1 || len(listed["dead_letters"].([]link.DeadLetter)) != 1 {
+		t.Fatalf("listed %v", listed)
+	}
+
+	// Refused before anything is done: an act without why, an argument the shape passes over, both acts.
+	for _, args := range []map[string]any{
+		{"drop": "1"},
+		{"drop": "1", "why": "x", "limit": "3"},
+		{"drop": "1", "deliver": "1", "why": "x"},
+		{"why": "x"},
+		{"id": "nought"},
+	} {
+		if _, err := askDeadLetters(t, args); err == nil {
+			t.Errorf("%v was done", args)
+		}
+	}
+	if _, total, _ := link.DeadLetters(js.Context(), "", 0); total != 1 {
+		t.Fatalf("a refused call changed what is kept: %d left", total)
+	}
+
+	done, err := askDeadLetters(t, map[string]any{"drop": "1", "why": "the media server took the download in by hand"})
+	if err != nil {
+		t.Fatal(err)
+	}
+	if said := done.(map[string]any); said["recorded"] == nil || !strings.Contains(said["done"].(string), "dropped") {
+		t.Fatalf("answered %v", said)
+	}
+	acts, err := link.HandActs(context.Background(), js.Conn(), time.Now().Add(-time.Minute))
+	if err != nil || len(acts) != 1 || acts[0].Verb != "dead-letters drop" || acts[0].Cause != causeDeadLetter ||
+		!strings.Contains(acts[0].Condition, "media_sonarr") {
+		t.Fatalf("recorded %+v (%v)", acts, err)
+	}
+	if !personsDecision(acts[0]) {
+		t.Error("dropping a dead letter is counted as a repair, so S15 would want a healer for it")
+	}
+	if _, err := askDeadLetters(t, map[string]any{"id": "1"}); err == nil {
+		t.Errorf("dead letter %d is still answered after it was dropped", d.ID)
+	}
+}
+
+// Open while DEAD_LETTERS holds a message for the consumer, in words the operator reads in one pass:
+// what is held, and where to act.
+func TestAConsumersDeadLettersAreSaidUntilActedOn(t *testing.T) {
+	f := &signalFacts{now: time.Now(), deadLetters: map[string]int{"EVENTS.media_sonarr": 4, "EVENTS.controller": 1}}
+	found := watchDeadLetters(f)
+	if len(found) != 2 {
+		t.Fatalf("said %d conditions", len(found))
+	}
+	for _, o := range found {
+		if o.Kind != "max-deliveries" || o.Severity != conditions.Warning || o.Needs == "" {
+			t.Errorf("%+v", o)
+		}
+		if why, ok := conditions.PlainWords(conditions.Words{Headline: o.Headline, Needs: o.Needs,
+			Explanation: o.Explanation, Resolved: o.Resolved}, "media"); !ok {
+			t.Errorf("%q is not plain: %s", o.Headline, why)
+		}
+		if !strings.Contains(o.Needs, "mesh MCP server") {
+			t.Errorf("does not say where to act: %q", o.Needs)
+		}
+	}
+	sonarr := found[1]
+	if sonarr.ID != "EVENTS.media_sonarr" || sonarr.Machine != "media" ||
+		sonarr.Headline != "Sonarr on media could not handle 4 messages" ||
+		!strings.Contains(sonarr.Summary, "DEAD_LETTERS") {
+		t.Errorf("%+v", sonarr)
+	}
+	if found[0].Headline != "The controller could not handle a message" {
+		t.Errorf("%q", found[0].Headline)
+	}
+	// None held, none said: it clears when they are delivered again or dropped.
+	if left := watchDeadLetters(&signalFacts{now: time.Now()}); len(left) != 0 {
+		t.Fatalf("%v", left)
+	}
+}
diff --git a/cmd/mesh-controller/handacts.go b/cmd/mesh-controller/handacts.go
index 19a662b8..5d5ad5d7 100644
--- a/cmd/mesh-controller/handacts.go
+++ b/cmd/mesh-controller/handacts.go
@@ -82,6 +82,11 @@ var handActVerbs = []handActVerb{
 	{Verb: "retire approve", Decision: "nothing is retired past its bound without a person (ADR 0230)"},
 	{Verb: "retire reject", Decision: "keeping a consumer active is a person's word (ADR 0230)"},
 	{Verb: "cleanup delete", Decision: "nothing retired is deleted without a person (ADR 0230)"},
+	// What becomes of a message a consumer gave up on (novox/hq issue 330): kept until a person says.
+	{Verb: "dead-letters deliver", Decision: "a message a consumer gave up on is delivered again only on a " +
+		"person's word (issue 330)"},
+	{Verb: "dead-letters drop", Decision: "a message a consumer gave up on is let go only on a person's word " +
+		"(issue 330)"},
 	// The sweep run on a person's word rather than after a build: the same decision the records make, at
 	// a moment the person chose (ADR 0251) — never a repair.
 	{Verb: "collect", Decision: "letting the store go of what the records keep for no reason, now rather " +
diff --git a/cmd/mesh-controller/plain_words.go b/cmd/mesh-controller/plain_words.go
index 78d75c1e..0b333b26 100644
--- a/cmd/mesh-controller/plain_words.go
+++ b/cmd/mesh-controller/plain_words.go
@@ -544,9 +544,11 @@ var plainWordings = map[string]func(conditions.Observation) words{
 			Resolved:    "The listener keeps up again"}
 	}),
 	"max-deliveries": worded(func(o conditions.Observation) words {
-		return words{Headline: "A message could not be handled",
-			Explanation: "The bus gave up on a message after trying to hand it over too many times.",
-			Resolved:    "Resolved: messages are handled again"}
+		return words{Headline: "A listener gave up on messages",
+			Needs: "deliver them again or drop them, from the mesh MCP server.",
+			Explanation: "A listener on the bus could not handle messages after several tries, so what they asked " +
+				"for was not done. The mesh keeps them until you deliver them again or drop them.",
+			Resolved: "Resolved: the messages given up on were delivered again or dropped"}
 	}),
 	"refused": worded(func(o conditions.Observation) words {
 		return words{Headline: "The bus refuses some messages",
diff --git a/cmd/mesh-controller/probes.go b/cmd/mesh-controller/probes.go
index 598e97b9..1f19b088 100644
--- a/cmd/mesh-controller/probes.go
+++ b/cmd/mesh-controller/probes.go
@@ -875,6 +875,12 @@ func streamDiffers(want broker.Stream, have nats.StreamConfig) string {
 	if perSubject != 0 && have.MaxMsgsPerSubject != perSubject {
 		differs = append(differs, fmt.Sprintf("keeps %d per subject, defined %d", have.MaxMsgsPerSubject, perSubject))
 	}
+	if want.MaxBytes > 0 && have.MaxBytes != want.MaxBytes {
+		differs = append(differs, fmt.Sprintf("holds up to %d bytes, defined %d", have.MaxBytes, want.MaxBytes))
+	}
+	if want.DiscardNew && have.Discard != nats.DiscardNew {
+		differs = append(differs, "drops what it holds when full, defined to refuse what comes next")
+	}
 	return strings.Join(differs, "; ")
 }
 
diff --git a/cmd/mesh-controller/seatverbs.go b/cmd/mesh-controller/seatverbs.go
index e134cf3e..58aed4a9 100644
--- a/cmd/mesh-controller/seatverbs.go
+++ b/cmd/mesh-controller/seatverbs.go
@@ -250,6 +250,8 @@ func (a *verbArguments) commandLine() ([]string, error) {
 		return argv, nil
 	case "tools":
 		return nil, errors.New("tools is answered from the records, not by a command")
+	case "dead-letters":
+		return nil, errors.New("dead-letters is answered by the serving controller, on its own connection, not by a command")
 	case "status":
 		return []string{"status", "--json"}, nil
 	case "nodes":
@@ -982,6 +984,9 @@ func seatToolHandlers() (map[string]link.ToolHandler, []string, error) {
 				if verb == "calls" {
 					return callsAnswer(link.Calls, a.given["call"])
 				}
+				if verb == "dead-letters" {
+					return deadLettersAnswer(ctx, a)
+				}
 				if verb == "doctor" {
 					// From the serving controller, which runs the self-check and hears the signals
 					// (novox/hq to-be 45 §4): the last verdict at once, or a run now.
@@ -1064,7 +1069,10 @@ func actsOnAPlan(args map[string]any) bool {
 
 // inProcess are the verbs answered by this process rather than by a command it runs: `tools` from
 // the records, `calls` from what this process served.
-var inProcess = map[string]bool{"tools": true, "calls": true, "doctor": true}
+var inProcess = map[string]bool{"tools": true, "calls": true, "doctor": true,
+	// What a consumer gave up on, read and changed on the serving controller's own connection (novox/hq
+	// issue 330).
+	"dead-letters": true}
 
 // answersFirst is a command line whose caller is answered before it runs: a push, by its verb or
 // through `command`. A push sends the machine holding the bus first when its user list changed, the
diff --git a/cmd/mesh-controller/signals.go b/cmd/mesh-controller/signals.go
index 875c4940..a337b0f1 100644
--- a/cmd/mesh-controller/signals.go
+++ b/cmd/mesh-controller/signals.go
@@ -154,8 +154,9 @@ var signalsTable = []signalRow{
 		}},
 	{Row: "S9", Signal: "bus advisories: maximum deliveries, consumer deleted; the controller's own slow " +
 		"consumer and refused subjects", Emitter: "bus server's advisory subjects; the controller's connection",
-		Trigger: "any", Bound: "any occurrence; clears after an hour without another, and a deleted consumer " +
-			"once it exists again or the mesh no longer expects it",
+		Trigger: "any", Bound: "any occurrence; clears after an hour without another, a deleted consumer " +
+			"once it exists again or the mesh no longer expects it, and a message given up on once DEAD_LETTERS " +
+			"no longer holds it (novox/hq issue 330)",
 		Kind: "slow-consumer, max-deliveries, refused, consumer-lost", Severity: conditions.Warning, Phase: 1,
 		needs: func(f *signalFacts) error { return f.advisoriesErr }, watch: watchAdvisories,
 		newest: func(f *signalFacts) time.Time {
@@ -485,12 +486,94 @@ func watchAdvisories(f *signalFacts) []conditions.Observation {
 		if a.ID == "controller" {
 			machine = f.host
 		}
-		out = append(out, conditions.Observation{Scope: conditions.ScopeBus, ID: a.ID, Kind: a.Kind,
-			Machine: machine, Severity: severity, Summary: a.Said + times, Said: a.Said})
+		o := conditions.Observation{Scope: conditions.ScopeBus, ID: a.ID, Kind: a.Kind, Token: a.Token,
+			Machine: machine, Severity: severity, Summary: a.Said + times, Said: a.Said}
+		if a.Kind == link.AdvisoryMaxDeliveries && a.Token == link.AdvisoryNotKept {
+			o.Machine = consumerMachine(a.Stream, a.Consumer)
+			o.Headline = clip(conditions.Capital(fmt.Sprintf("%s gave up on a message, not kept",
+				consumerWho(a.Stream, a.Consumer))), 60)
+			o.Explanation = "A listener on the bus could not handle a message, and the mesh could not keep it " +
+				"for you yet. It tries again every minute."
+			o.Resolved = "Resolved: the message is kept"
+		}
+		out = append(out, o)
+	}
+	return append(out, watchDeadLetters(f)...)
+}
+
+// watchDeadLetters says each consumer that DEAD_LETTERS holds a message for (novox/hq issue 330): open
+// while it holds any, so it clears when they are delivered again or dropped, never because the server
+// stopped saying it.
+func watchDeadLetters(f *signalFacts) []conditions.Observation {
+	keys := make([]string, 0, len(f.deadLetters))
+	for k := range f.deadLetters {
+		keys = append(keys, k)
+	}
+	sort.Strings(keys)
+	var out []conditions.Observation
+	for _, key := range keys {
+		n := f.deadLetters[key]
+		stream, consumer, _ := strings.Cut(key, ".")
+		messages, them := "a message", "it"
+		if n > 1 {
+			messages, them = fmt.Sprintf("%d messages", n), "them"
+		}
+		who := consumerWho(stream, consumer)
+		out = append(out, conditions.Observation{Scope: conditions.ScopeBus, ID: key, Kind: link.AdvisoryMaxDeliveries,
+			Machine: consumerMachine(stream, consumer), Severity: conditions.Warning,
+			Summary: fmt.Sprintf("%s gave up on %s; %s kept in %s until delivered again or dropped, with why, "+
+				"through the controller's dead-letters verb", link.ConsumerInWords(stream, consumer), messages,
+				map[bool]string{true: "they are", false: "it is"}[n > 1], broker.DeadLettersStream),
+			Said:     fmt.Sprintf("%d held for %s", n, key),
+			Headline: clip(conditions.Capital(fmt.Sprintf("%s could not handle %s", who, messages)), 60),
+			Needs:    fmt.Sprintf("deliver %s again or drop %s, from the mesh MCP server.", them, them),
+			Explanation: conditions.Capital(fmt.Sprintf("%s was handed %s several times and gave up, so what %s "+
+				"asked for was not done. The mesh keeps %s until you deliver %s again or drop %s.", who, messages,
+				them, them, them, them)),
+			Resolved: "Resolved: the messages it gave up on were delivered again or dropped"})
 	}
 	return out
 }
 
+// consumerWho is a durable consumer's holder as the operator says it: a module on its machine, the
+// controller, or a seat's holders.
+func consumerWho(stream, consumer string) string {
+	switch {
+	case consumer == broker.ControllerName:
+		return "the controller"
+	case strings.HasPrefix(stream, "SEAT_") && strings.HasSuffix(consumer, "_worker"):
+		seat := strings.ToLower(strings.ReplaceAll(strings.TrimSuffix(strings.TrimPrefix(consumer, "SEAT_"), "_worker"), "_", "-"))
+		return "the holder of " + seat
+	case stream == broker.EventsStream:
+		if node, module, ok := strings.Cut(consumer, "_"); ok {
+			return module + " on " + node
+		}
+	}
+	return "a listener on the bus"
+}
+
+// consumerMachine is the machine a module's consumer is on; empty for the others.
+func consumerMachine(stream, consumer string) string {
+	if stream == broker.EventsStream {
+		if node, _, ok := strings.Cut(consumer, "_"); ok {
+			return node
+		}
+	}
+	return ""
+}
+
+// clip is words at most n characters long, cut at a word.
+func clip(s string, n int) string {
+	if len(s) <= n {
+		return s
+	}
+	cut := s[:n]
+	if i := strings.LastIndex(cut, " "); i > 0 {
+		cut = cut[:i]
+	}
+	return cut
+}
+
 func watchSelfCheck(f *signalFacts) []conditions.Observation {
 	every := f.selfCheck.every
 	if every <= 0 {
diff --git a/cmd/mesh-controller/watchdogs.go b/cmd/mesh-controller/watchdogs.go
index 6f73c860..1bede623 100644
--- a/cmd/mesh-controller/watchdogs.go
+++ b/cmd/mesh-controller/watchdogs.go
@@ -75,6 +75,9 @@ type signalFacts struct {
 
 	advisories    []link.Advisory
 	lostConsumers map[string]bool
+	// deadLetters are how many messages DEAD_LETTERS holds per consumer, by `<stream>.<consumer>`
+	// (novox/hq issue 330): each consumer's max-deliveries condition is open while it holds any.
+	deadLetters   map[string]int
 	advisoriesErr error
 
 	selfCheck selfCheckFacts
@@ -332,6 +335,9 @@ func (w *watchdogs) gather(ctx context.Context) *signalFacts {
 	}
 	f.advisories = link.Advisories.Since(now.Add(-advisoryQuiet))
 	f.lostConsumers, f.advisoriesErr = w.lostConsumers(ctx, f.advisories)
+	if f.advisoriesErr == nil && w.js != nil {
+		f.deadLetters, f.advisoriesErr = link.HeldDeadLetters(w.js.Context())
+	}
 	f.handActs, f.handActsErr = w.gatherHandActs(ctx, now)
 	f.facts.taken, _, f.facts.began, f.facts.err = exportedFacts.last()
 	return f
@@ -654,6 +660,8 @@ func watchTheMesh(ctx context.Context, open *stores, server *link.Server, bus li
 		return nil
 	}
 	conditionsFrom = keeper
+	// What a consumer gave up on is read and acted on by the verb in this process (novox/hq issue 330).
+	deadLettersOn.Store(&busHandles{conn: server.JetStream().Conn(), js: server.JetStream().Context()})
 	logf := func(format string, args ...any) { fmt.Printf(format+"\n", args...) }
 	stopHearing, err := server.HearAdvisories(logf)
 	if err != nil {
diff --git a/internal/broker/derived.go b/internal/broker/derived.go
index a0bad9c7..28831526 100644
--- a/internal/broker/derived.go
+++ b/internal/broker/derived.go
@@ -38,7 +38,8 @@ type Consumer struct {
 	Push bool
 	// AckWaitSeconds before an unacknowledged delivery is redelivered.
 	AckWaitSeconds int
-	// MaxDeliver before the message is dead-lettered; zero for the mesh's default.
+	// MaxDeliver is how often a message is handed over before the consumer gives it up; zero for no
+	// bound. What a consumer gives up is kept in DEAD_LETTERS by the controller (novox/hq issue 330).
 	MaxDeliver int
 	// MaxAckPending is how many deliveries the server lets stand unacknowledged at once; zero for
 	// the server's default, which is many. **One, for a consumer handled one at a time**
@@ -145,13 +146,16 @@ func ConsumerFor(p Principal) (Consumer, bool) {
 		return Consumer{}, false
 	}
 	sort.Strings(filters)
+	// And the events given up on and delivered again to this consumer alone (novox/hq issue 330).
+	filters = append(filters, AgainFilter(consumerDurable(p)))
 	return Consumer{
 		Name:           consumerDurable(p),
 		Stream:         consumerStream(p),
 		Filters:        filters,
 		AckWaitSeconds: 30,
 		MaxDeliver:     5,
-		Why:            "what " + p.Module + " declared it consumes; after max-deliver it dead-letters",
+		Why: "what " + p.Module + " declared it consumes; after max-deliver it gives an event up, and the " +
+			"controller keeps it in DEAD_LETTERS until a person delivers it again or drops it",
 	}, true
 }
 
@@ -234,7 +238,7 @@ func HolderConsumerFor(node, module string, seat DeclaredSeat) (Consumer, bool)
 //
 // **No max-deliver, and a long ack wait.** A declaration is settled only after the node has applied
 // it and reported, which is minutes on a machine pulling images; and a declaration the mesh cannot
-// get a node to accept is not one to dead-letter, because the stream keeps only the newest per node
+// get a node to accept is not one to give up on, because the stream keeps only the newest per node
 // anyway — so there is exactly one message per node to redeliver, for as long as that node is away.
 func NodeConsumer(node string) Consumer {
 	return Consumer{
diff --git a/internal/broker/derived_test.go b/internal/broker/derived_test.go
index c7257d5c..fc541705 100644
--- a/internal/broker/derived_test.go
+++ b/internal/broker/derived_test.go
@@ -61,8 +61,9 @@ func TestAModuleGetsOneConsumerCarryingEveryFilter(t *testing.T) {
 	if !ok {
 		t.Fatal("a module that consumes got no consumer")
 	}
-	if len(c.Filters) != 2 {
-		t.Fatalf("expected both subjects as filters, got %v", c.Filters)
+	// Both, and its own share of what is delivered again (novox/hq issue 330).
+	if len(c.Filters) != 3 || c.Filters[2] != "mesh.again.one_audit.>" {
+		t.Fatalf("expected both subjects and its own again filter, got %v", c.Filters)
 	}
 	perms, _ := PermissionsFor(Principal{Kind: KindModule, Node: "one", Module: "audit",
 		Consumes: []string{"shop.order.placed"}, PasswordHash: "x"})
diff --git a/internal/broker/jetstream.go b/internal/broker/jetstream.go
index 198ee68c..7480f578 100644
--- a/internal/broker/jetstream.go
+++ b/internal/broker/jetstream.go
@@ -154,6 +154,15 @@ func (j *JetStream) EnsureStream(s Stream) error {
 		Description:       s.Why,
 	}
 	want.AllowDirect = s.Direct
+	if s.MaxBytes > 0 {
+		want.MaxBytes = s.MaxBytes
+	}
+	if s.DiscardNew {
+		want.Discard = nats.DiscardNew
+	}
+	if s.DuplicatesSeconds > 0 {
+		want.Duplicates = time.Duration(s.DuplicatesSeconds) * time.Second
+	}
 	if s.Retention == RetentionLastPerSubject {
 		// Last-per-subject is a limits stream with one message kept per subject, not a
 		// retention policy of its own — the state shape, spelled the way the server spells it.
diff --git a/internal/broker/nats.go b/internal/broker/nats.go
index 4e022964..d313237a 100644
--- a/internal/broker/nats.go
+++ b/internal/broker/nats.go
@@ -412,6 +412,12 @@ func PermissionsFor(p Principal) (Permissions, error) {
 		// both in the mesh's own account; the controller says each as a condition in the mesh's words.
 		// Named, not `$JS.EVENT.>`: the other advisories are every API call the mesh makes.
 		sub = append(sub, BusAdvisories...)
+		// **And what a consumer gave up on, kept and delivered again** (novox/hq issue 330): the notice
+		// acknowledged once the message is copied, the copy kept, and a message delivered again — an
+		// event to the one consumer that gave it up, an ask back onto its seat's queue, whose one worker
+		// is the consumer that gave it up.
+		pub = append(pub, "$JS.ACK."+DeadLetterNoticesStream+"."+ControllerName+".>", deadLetterPrefix+">",
+			againPrefix+">", "mesh.seat.*.accept.>")
 
 	case KindPerson:
 		// Tools, and nothing else. Every subject a person may publish is a tool call; a person
diff --git a/internal/broker/streams.go b/internal/broker/streams.go
index 4d0a91b5..2e514e47 100644
--- a/internal/broker/streams.go
+++ b/internal/broker/streams.go
@@ -3,11 +3,13 @@ package broker
 import (
 	"fmt"
 	"sort"
+	"strings"
 )
 
 // The mesh's own streams.
 //
-// **These four and no more** (novox/hq ADR 0116 task 1.4, as revised by ADR 0118). An earlier
+// **These and no more** (novox/hq ADR 0116 task 1.4, as revised by ADR 0118; the two that keep what a
+// consumer gave up on added for issue 330). An earlier
 // reading had the controller create *every* stream at genesis, from a fixed set. That is only the
 // mesh's own half: a seat's streams are created when the module declaring it is registered, and a
 // module's durable consumers when it is assigned — neither of which has happened at genesis. What
@@ -50,11 +52,80 @@ type Stream struct {
 	// Direct lets a client read a subject's last message without a consumer, which is how a
 	// runtime reads its own membership with no JetStream API beyond one request (ADR 0160).
 	Direct bool
+	// MaxBytes bounds the stream's size, zero for unbounded. With DiscardNew a full stream refuses
+	// what comes next rather than dropping what it holds: the publisher is told, and says so.
+	MaxBytes   int64
+	DiscardNew bool
+	// DuplicatesSeconds is the window in which a message id published twice is kept once; zero for the
+	// server's default (two minutes).
+	DuplicatesSeconds int
 }
 
 // AssignmentsStream holds every assignment's membership, the newest per subject.
 const AssignmentsStream = "ASSIGNMENTS"
 
+// What a durable consumer gave up on is kept (novox/hq issue 330, design 25 §3).
+//
+// **The server says it and keeps it; the controller copies it.** A consumer that handed a message over
+// as often as it may stops offering it and publishes `$JS.EVENT.ADVISORY.CONSUMER.MAX_DELIVERIES` with
+// the stream and the message's sequence. DeadLetterNoticesStream captures those advisories as the
+// server publishes them, so one said while no controller listens is still there when one starts. The
+// controller's consumer on it fetches the given-up message by its sequence, while the source stream
+// still holds it, and keeps a copy in DeadLettersStream under DeadLetterSubject, with the consumer,
+// the subject, how often it was handed over and when it was given up. It stays there until a person
+// delivers it again or drops it, with why; a condition is open for as long as it does.
+const (
+	DeadLetterNoticesStream = "DEAD_LETTER_NOTICES"
+	DeadLettersStream       = "DEAD_LETTERS"
+	// MaxDeliveriesAdvisories is the subject the server says a given-up message on.
+	MaxDeliveriesAdvisories = "$JS.EVENT.ADVISORY.CONSUMER.MAX_DELIVERIES.>"
+	deadLetterPrefix        = "mesh.events.dead."
+	againPrefix             = "mesh.again."
+	// DeadLettersBytes bounds the kept copies. Full, the stream refuses the next copy, which is said
+	// as the consumer's condition; it never drops one it holds.
+	DeadLettersBytes = 256 << 20
+)
+
+// DeadLetterSubject is where a message one consumer gave up on is kept: `mesh.events.dead.<stream>.<consumer>`.
+func DeadLetterSubject(stream, consumer string) string {
+	return deadLetterPrefix + stream + "." + consumer
+}
+
+// DeadLetterOf is the stream and consumer a kept message's subject names; false for any other subject.
+func DeadLetterOf(subject string) (stream, consumer string, ok bool) {
+	rest, found := strings.CutPrefix(subject, deadLetterPrefix)
+	if !found {
+		return "", "", false
+	}
+	stream, consumer, ok = strings.Cut(rest, ".")
+	return stream, consumer, ok && stream != "" && consumer != "" && !strings.Contains(consumer, ".")
+}
+
+// AgainSubject is where an event given up on is delivered again to the one consumer that gave it up,
+// and to nobody else: `mesh.again.<consumer>.` and the original subject without its `mesh.`. Every
+// consumer on EVENTS filters its own (AgainFilter), and a module's runtime reads the event's key from
+// the tokens around `.event.`, so the handler sees the same key it saw the first time.
+func AgainSubject(consumer, original string) string {
+	return againPrefix + consumer + "." + strings.TrimPrefix(original, "mesh.")
+}
+
+// AgainFilter is the one consumer's share of the subjects events are delivered again on.
+func AgainFilter(consumer string) string { return againPrefix + consumer + ".>" }
+
+// OriginalOfAgain is the subject an event delivered again was first published on; false for a subject
+// that is not one delivered again.
+func OriginalOfAgain(subject string) (string, bool) {
+	rest, found := strings.CutPrefix(subject, againPrefix)
+	if !found {
+		return "", false
+	}
+	_, original, ok := strings.Cut(rest, ".")
+	if !ok || original == "" {
+		return "", false
+	}
+	return "mesh." + original, true
+}
+
 // MeshStreams is the foundation set, in the order a person reads it.
 //
 // **CONTROL names its subjects rather than taking `mesh.control.>`**, because heartbeats live
@@ -97,7 +168,9 @@ func MeshStreams() []Stream {
 			// A seat's own events ride here too: they are 1:many like any event, and the
 			// `event` token keeps them clear of both the seat's work queue (`accept`) and its
 			// tools (`tool`), which must not be persisted.
-			Subjects:          []string{"mesh.mod.*.event.>", "mesh.seat.*.event.>"},
+			// And an event given up on, delivered again to the one consumer that gave it up
+			// (novox/hq issue 330): under `mesh.again.<consumer>.`, which only that consumer filters.
+			Subjects:          []string{"mesh.mod.*.event.>", "mesh.seat.*.event.>", againPrefix + ">"},
 			Retention:         RetentionLimits,
 			MaxAge:            7 * 24 * 60 * 60,
 			MaxMsgsPerSubject: 10000,
@@ -105,6 +178,26 @@ func MeshStreams() []Stream {
 				"excluded by the event token; per-subject caps keep a noisy emitter from " +
 				"evicting a quiet one without splitting the stream",
 		},
+		{
+			Name:      DeadLetterNoticesStream,
+			Subjects:  []string{MaxDeliveriesAdvisories},
+			Retention: RetentionWorkQueue,
+			MaxAge:    7 * 24 * 60 * 60,
+			Why: "the server's word that a consumer gave up on a message, kept until the controller has " +
+				"copied the message into DEAD_LETTERS (novox/hq issue 330); a week, the longest the source " +
+				"streams keep what they are about",
+		},
+		{
+			Name:              DeadLettersStream,
+			Subjects:          []string{deadLetterPrefix + ">"},
+			Retention:         RetentionLimits,
+			MaxBytes:          DeadLettersBytes,
+			DiscardNew:        true,
+			DuplicatesSeconds: 24 * 60 * 60,
+			Why: "every message a consumer gave up on, with its consumer, subject, deliveries and when, kept " +
+				"until a person delivers it again or drops it with why (novox/hq issue 330); no age, and full " +
+				"it refuses the next copy rather than drop one it holds",
+		},
 	}
 }
 
@@ -298,7 +391,7 @@ const EventsStream = "EVENTS"
 //
 // **Unlimited redelivery on CONTROL, deliberately.** The store window's bound is the controller's,
 // not the server's (window.go): a message is held with a nak-and-delay until the controller either
-// takes it or gives up and says so. A max-deliver here would dead-letter a push that was being
+// takes it or gives up and says so. A max-deliver here would give up on a push that was being
 // held through a store restart — the exact message the stream exists to protect — some minutes
 // before the controller had finished deciding about it.
 func MeshConsumers() []Consumer {
@@ -314,7 +407,7 @@ func MeshConsumers() []Consumer {
 		{
 			Name:           ControllerName,
 			Stream:         "EVENTS",
-			Filters:        ControllerFollows,
+			Filters:        append(append([]string(nil), ControllerFollows...), AgainFilter(ControllerName)),
 			Push:           true,
 			AckWaitSeconds: 30,
 			MaxDeliver:     5,
@@ -331,8 +424,18 @@ func MeshConsumers() []Consumer {
 			Resettable: "what it drops is caught up: merges by the catch-up pass (issue 266), build outcomes " +
 				"from the build records (issue 214), a provider's failing word said again (ADR 0224)",
 			Why: "the events the mesh's own controller reacts to, one at a time; after " +
-				"max-deliver it dead-letters, because an announcement it cannot act on will not " +
-				"become actionable",
+				"max-deliver it gives the event up, and the controller keeps it in DEAD_LETTERS until " +
+				"a person delivers it again or drops it",
+		},
+		// What the server said a consumer gave up on (novox/hq issue 330): copied into DEAD_LETTERS and
+		// acknowledged. No max-deliver: a notice the controller could not copy is offered again, and said.
+		{
+			Name:           ControllerName,
+			Stream:         DeadLetterNoticesStream,
+			Push:           true,
+			AckWaitSeconds: 30,
+			Why: "the controller copies each message a consumer gave up on into DEAD_LETTERS; no max-deliver, " +
+				"because a notice it gave up on would lose the message it is about",
 		},
 	}
 }
diff --git a/internal/broker/streams_test.go b/internal/broker/streams_test.go
index 9a2592ec..7b736172 100644
--- a/internal/broker/streams_test.go
+++ b/internal/broker/streams_test.go
@@ -127,6 +127,10 @@ func TestEachStreamCarriesTheRetentionItsShapeNeeds(t *testing.T) {
 		"NODES":       RetentionLastPerSubject,
 		"EVENTS":      RetentionLimits,
 		"ASSIGNMENTS": RetentionLastPerSubject,
+		// What a consumer gave up on (novox/hq issue 330): the server's notice taken once, the message
+		// kept until somebody acts.
+		"DEAD_LETTER_NOTICES": RetentionWorkQueue,
+		"DEAD_LETTERS":        RetentionLimits,
 	}
 	got := map[string]Retention{}
 	for _, s := range MeshStreams() {
diff --git a/internal/broker/testdata/composed.conf b/internal/broker/testdata/composed.conf
index 2891cc56..5f31c221 100644
--- a/internal/broker/testdata/composed.conf
+++ b/internal/broker/testdata/composed.conf
@@ -24,7 +24,7 @@ accounts {
     jetstream: enabled
     users = [
       { user: "controller", password: "$2a$11$cccccccccccccccccccccc", permissions: {
-        publish: { allow: ["$JS.ACK.CONTROL.controller.>", "$JS.ACK.EVENTS.controller.>", "$JS.API.>", "$KV.SEAT_MESH_BUILD_MACHINE_cancelled.>", "$KV.SEAT_NODE_BUILD_AGENT_cancelled.>", "$KV.mesh-controller_calls.>", "$KV.mesh-controller_condition-history.>", "$KV.mesh-controller_conditions.>", "$KV.mesh-controller_hand-acts.>", "$KV.mesh-controller_lease.>", "$SRV.INFO", "_INBOX.enrol.>", "mesh.assignment.>", "mesh.mod.*.tool.>", "mesh.node.>", "mesh.seat.mesh-build-machine.accept.>", "mesh.seat.mesh-build-machine.tool.>", "mesh.seat.mesh-controller.event.applied", "mesh.seat.mesh-controller.event.built-before", "mesh.seat.mesh-controller.event.checked", "mesh.seat.mesh-controller.event.condition-changed", "mesh.seat.mesh-controller.event.condition-cleared", "mesh.seat.mesh-controller.event.condition-raised", "mesh.seat.mesh-controller.event.doctor-heartbeat", "mesh.seat.mesh-controller.event.healer-acted", "mesh.seat.mesh-controller.event.plan-moved", "mesh.seat.mesh-controller.event.refused", "mesh.seat.mesh-controller.event.rolled-back", "mesh.seat.mesh-controller.event.secret-replaced", "mesh.seat.mesh-delivery.tool.close", "mesh.seat.mesh-delivery.tool.stalled", "mesh.seat.node-backup.tool.backed-up.*", "mesh.seat.node-backup.tool.now.*", "mesh.seat.node-build-agent.accept.>", "mesh.seat.node-build-agent.tool.>", "mesh.seat.node-intrusion-prevention.tool.banned.*"] }
+        publish: { allow: ["$JS.ACK.CONTROL.controller.>", "$JS.ACK.DEAD_LETTER_NOTICES.controller.>", "$JS.ACK.EVENTS.controller.>", "$JS.API.>", "$KV.SEAT_MESH_BUILD_MACHINE_cancelled.>", "$KV.SEAT_NODE_BUILD_AGENT_cancelled.>", "$KV.mesh-controller_calls.>", "$KV.mesh-controller_condition-history.>", "$KV.mesh-controller_conditions.>", "$KV.mesh-controller_hand-acts.>", "$KV.mesh-controller_lease.>", "$SRV.INFO", "_INBOX.enrol.>", "mesh.again.>", "mesh.assignment.>", "mesh.events.dead.>", "mesh.mod.*.tool.>", "mesh.node.>", "mesh.seat.*.accept.>", "mesh.seat.mesh-build-machine.accept.>", "mesh.seat.mesh-build-machine.tool.>", "mesh.seat.mesh-controller.event.applied", "mesh.seat.mesh-controller.event.built-before", "mesh.seat.mesh-controller.event.checked", "mesh.seat.mesh-controller.event.condition-changed", "mesh.seat.mesh-controller.event.condition-cleared", "mesh.seat.mesh-controller.event.condition-raised", "mesh.seat.mesh-controller.event.doctor-heartbeat", "mesh.seat.mesh-controller.event.healer-acted", "mesh.seat.mesh-controller.event.plan-moved", "mesh.seat.mesh-controller.event.refused", "mesh.seat.mesh-controller.event.rolled-back", "mesh.seat.mesh-controller.event.secret-replaced", "mesh.seat.mesh-delivery.tool.close", "mesh.seat.mesh-delivery.tool.stalled", "mesh.seat.node-backup.tool.backed-up.*", "mesh.seat.node-backup.tool.now.*", "mesh.seat.node-build-agent.accept.>", "mesh.seat.node-build-agent.tool.>", "mesh.seat.node-intrusion-prevention.tool.banned.*"] }
         subscribe: { allow: ["$JS.API.>", "$JS.EVENT.ADVISORY.CONSUMER.DELETED.>", "$JS.EVENT.ADVISORY.CONSUMER.MAX_DELIVERIES.>", "$SRV.INFO", "$SRV.INFO.mesh-controller", "$SRV.INFO.mesh-controller.>", "$SRV.PING", "$SRV.PING.mesh-controller", "$SRV.PING.mesh-controller.>", "$SRV.STATS", "$SRV.STATS.mesh-controller", "$SRV.STATS.mesh-controller.>", "_DELIVER.controller", "_DELIVER.controller.>", "_INBOX.controller.>", "mesh.control.>", "mesh.mod.*.event.provisioner.failing", "mesh.mod.*.event.provisioner.recovered", "mesh.mod.*.event.provisioner.retirement", "mesh.mod.gitea.event.pull.merged", "mesh.mod.gitea.event.pull.updated", "mesh.mod.mesh-catalog.event.catching-up", "mesh.mod.mesh-catalog.event.upgraded", "mesh.seat.mesh-build-machine.event.built", "mesh.seat.mesh-controller.tool.>", "mesh.seat.node-build-agent.event.built"] }
         allow_responses: { max: 1, ttl: "1m" }
       } }
diff --git a/internal/broker/writers.go b/internal/broker/writers.go
index 9c18ed15..70cb099b 100644
--- a/internal/broker/writers.go
+++ b/internal/broker/writers.go
@@ -133,6 +133,11 @@ var WritersTable = []WriterRow{
 		Others: "—"},
 	{State: "the facts snapshot", Writer: "controller", KeptIn: "the artifact store, facts/latest",
 		Others: "the build seat reads"},
+	// What a consumer gave up on (novox/hq issue 330): copied by the controller from the server's notice,
+	// and delivered again or dropped only through its verb, with why.
+	{State: "a message a consumer gave up on", Writer: "controller", KeptIn: "the bus, the stream " + DeadLettersStream,
+		Others:   "read, delivered again or dropped through the controller's dead-letters verb",
+		Subjects: []string{deadLetterPrefix + ">", againPrefix + ">"}, Writes: isController},
 }
 
 // CheckWriters refuses a grant that lets a principal publish on a subject the writers table gives
diff --git a/internal/broker/writers_test.go b/internal/broker/writers_test.go
index 32d53dc2..72aba5e4 100644
--- a/internal/broker/writers_test.go
+++ b/internal/broker/writers_test.go
@@ -30,6 +30,7 @@ var designRows = []string{
 	"a provider's standing",
 	"the operator-channel's open messages",
 	"the facts snapshot",
+	"a message a consumer gave up on",
 }
 
 func TestTheWritersTableIsTheDesigns(t *testing.T) {
diff --git a/internal/catalogue/verbs.go b/internal/catalogue/verbs.go
index de1faf8a..332cb4ea 100644
--- a/internal/catalogue/verbs.go
+++ b/internal/catalogue/verbs.go
@@ -424,6 +424,21 @@ var ControllerVerbs = []Verb{
 			"why":        "with consumer or older-than: why — required, and recorded in the hand-act log",
 			"cause":      "with consumer or older-than: the cause in a word (cleanup-waiting when absent)",
 		}, nil, "confirm")},
+	// What a consumer gave up on (novox/hq issue 330): kept in DEAD_LETTERS until a person acts on it.
+	{Name: "dead-letters", Description: "Every message a consumer on the bus gave up on after handing it over " +
+		"as often as it may, kept in DEAD_LETTERS: whose consumer, the subject, how often it was handed over and " +
+		"when it was given up, newest first. With id: that one whole, with what it said. With deliver: hand it " +
+		"again to the consumer that gave it up, and nobody else; with drop: let it go for good. Delivering and " +
+		"dropping are hand acts, which say why (novox/hq issue 330).",
+		Input: schema(map[string]string{
+			"id":       "a dead letter's id, as the list gives it: that one whole, with its message",
+			"consumer": "a consumer's name, or <stream>.<consumer>: only what that one gave up on",
+			"limit":    "how many to list, newest first (default 50); only when listing",
+			"deliver":  "a dead letter's id: deliver it again to the consumer that gave it up (needs why)",
+			"drop":     "a dead letter's id: drop it for good (needs why)",
+			"why":      "with deliver or drop: why — required, and recorded in the hand-act log",
+			"cause":    "with deliver or drop: the cause in a word (dead-letter when absent)",
+		}, nil)},
 	// The data every machine declares (novox/hq ADR 0233).
 	{Name: "data", Description: "Every item of data every machine declares, as the self-check last measured it: " +
 		"its class (irreplaceable, rebuildable, cache), where it is, its size, its newest write, its newest good " +
diff --git a/internal/link/advisories.go b/internal/link/advisories.go
index 36fc6bb0..013f2b5f 100644
--- a/internal/link/advisories.go
+++ b/internal/link/advisories.go
@@ -34,6 +34,9 @@ const (
 	AdvisoryMaxDeliveries = "max-deliveries"
 	AdvisoryRefused       = "refused"
 	AdvisoryConsumerLost  = "consumer-lost"
+	// AdvisoryNotKept is the token of a max-deliveries advisory whose message could not be kept in
+	// DEAD_LETTERS (novox/hq issue 330): said from the log, since the stream does not hold it.
+	AdvisoryNotKept = "not-kept"
 )
 
 // Advisory is one thing the bus said, kept as its newest word and how often it was said.
@@ -43,6 +46,8 @@ type Advisory struct {
 	ID string
 	// Stream and Consumer are the consumer it is about, when it is about one.
 	Stream, Consumer string
+	// Token is the condition key's last part, when it is not Kind.
+	Token string
 	// Said is the newest saying, in the mesh's words.
 	Said        string
 	First, Last time.Time
@@ -62,7 +67,7 @@ var Advisories = &AdvisoryLog{seen: map[string]*Advisory{}}
 func (l *AdvisoryLog) Heard(a Advisory, at time.Time) {
 	l.mu.Lock()
 	defer l.mu.Unlock()
-	key := a.Kind + "/" + a.ID
+	key := a.Kind + "/" + a.ID + "/" + a.Token
 	if had, ok := l.seen[key]; ok {
 		had.Last, had.Said, had.Count = at, a.Said, had.Count+1
 		return
@@ -107,8 +112,9 @@ func ReadAdvisory(subject string, body []byte) (Advisory, bool) {
 	switch {
 	case strings.HasPrefix(subject, "$JS.EVENT.ADVISORY.CONSUMER.MAX_DELIVERIES."):
 		return Advisory{Kind: AdvisoryMaxDeliveries, ID: id, Stream: a.Stream, Consumer: a.Consumer,
-			Said: fmt.Sprintf("%s handed message %d over %d times and gave up on it: it will not be delivered "+
-				"again, and what it asked for was not done", who, a.StreamSeq, a.Deliveries)}, true
+			Said: fmt.Sprintf("%s handed message %d over %d times and gave up on it: what it asked for was not "+
+				"done, and the controller keeps it in %s until it is delivered again or dropped", who, a.StreamSeq,
+				a.Deliveries, broker.DeadLettersStream)}, true
 	case strings.HasPrefix(subject, "$JS.EVENT.ADVISORY.CONSUMER.DELETED."):
 		if !MeshNamed(a.Stream, a.Consumer) {
 			// A reader's own consumer, gone when it finished — every watch of a bucket and every
@@ -175,7 +181,12 @@ func (s *Server) HearAdvisories(logf func(string, ...any)) (func(), error) {
 	for _, subject := range broker.BusAdvisories {
 		sub, err := conn.Subscribe(subject, func(m *nats.Msg) {
 			if a, ok := ReadAdvisory(m.Subject, m.Data); ok {
-				Advisories.Heard(a, time.Now())
+				// A message given up on is said from DEAD_LETTERS, where it is kept, for as long as it is
+				// kept (novox/hq issue 330) — not for an hour after the server said it; one that could not
+				// be kept is recorded by whoever tried.
+				if a.Kind != AdvisoryMaxDeliveries {
+					Advisories.Heard(a, time.Now())
+				}
 				logf("the bus says: %s", a.Said)
 			}
 		})
diff --git a/internal/link/advisories_test.go b/internal/link/advisories_test.go
index f121b8db..56d174f2 100644
--- a/internal/link/advisories_test.go
+++ b/internal/link/advisories_test.go
@@ -37,7 +37,8 @@ func TestOnlyTheMeshsOwnConsumersAreSaidLost(t *testing.T) {
 		[]byte(`{"stream":"EVENTS","consumer":"anchor_shop","stream_seq":7,"deliveries":5}`))
 	if !ok || a.Kind != AdvisoryMaxDeliveries || a.ID != "EVENTS.anchor_shop" ||
 		a.Said != "how shop on anchor hears what it consumes handed message 7 over 5 times and gave up on it: "+
-			"it will not be delivered again, and what it asked for was not done" {
+			"what it asked for was not done, and the controller keeps it in DEAD_LETTERS until it is delivered "+
+			"again or dropped" {
 		t.Fatalf("%+v", a)
 	}
 }
diff --git a/internal/link/deadletters.go b/internal/link/deadletters.go
new file mode 100644
index 00000000..6cc6fd10
--- /dev/null
+++ b/internal/link/deadletters.go
@@ -0,0 +1,302 @@
+package link
+
+import (
+	"encoding/json"
+	"errors"
+	"fmt"
+	"log"
+	"strconv"
+	"strings"
+	"time"
+
+	"github.com/nats-io/nats.go"
+
+	"github.com/novox/mesh-controller/internal/broker"
+)
+
+// What a consumer gave up on, kept until a person acts on it (novox/hq issue 330, design 25 §3).
+//
+// A durable consumer hands a message over as often as it may, gives up on it and says so on
+// `$JS.EVENT.ADVISORY.CONSUMER.MAX_DELIVERIES`. The server's notice is captured in its own stream
+// (broker.DeadLetterNoticesStream), so one said while no controller listens waits for the next. The
+// serving controller takes each notice, fetches the message it names by its sequence, while the source
+// stream still holds it, and keeps a copy in DEAD_LETTERS with what the notice said: the consumer, the
+// subject, how often it was handed over and when it was given up. Until then a message given up on was
+// kept only by its source, which drops an event after a week, and nothing said which.
+//
+// The copy's headers are the message's own, but for the server's (`Nats-…`), which describe the first
+// publish and would refuse or de-duplicate the copy; they are kept under DeadHeader names.
+
+// The headers a kept message carries beside its own.
+const (
+	DeadHeaderStream     = "Mesh-Dead-Stream"
+	DeadHeaderConsumer   = "Mesh-Dead-Consumer"
+	DeadHeaderSequence   = "Mesh-Dead-Sequence"
+	DeadHeaderSubject    = "Mesh-Dead-Subject"
+	DeadHeaderDeliveries = "Mesh-Dead-Deliveries"
+	DeadHeaderGaveUp     = "Mesh-Dead-Gave-Up"
+	DeadHeaderPublished  = "Mesh-Dead-Published"
+	DeadHeaderLost       = "Mesh-Dead-Lost"
+	// DeadHeaderMsgID is the message's own de-duplication id, kept, since the copy carries its own.
+	DeadHeaderMsgID = "Mesh-Dead-Msg-Id"
+	// AgainHeader marks a message delivered again, with the kept copy's id it came from.
+	AgainHeader = "Mesh-Delivered-Again"
+)
+
+// DeadLetter is one message a consumer gave up on, as DEAD_LETTERS keeps it.
+type DeadLetter struct {
+	// ID is its sequence in DEAD_LETTERS: what the verb names it by.
+	ID       uint64 `json:"id"`
+	Stream   string `json:"stream"`
+	Consumer string `json:"consumer"`
+	// Who is the consumer in the mesh's words: whose, and for what.
+	Who        string    `json:"who"`
+	Subject    string    `json:"subject"`
+	Sequence   uint64    `json:"sequence"`
+	Deliveries uint64    `json:"deliveries"`
+	GaveUp     time.Time `json:"gave_up"`
+	Published  time.Time `json:"published,omitzero"`
+	// Lost says why the message itself is not kept: its source no longer held it when the notice was
+	// taken. The record of it is kept all the same, so it is said and dropped, never silently missing.
+	Lost string `json:"lost,omitempty"`
+	Size int    `json:"size"`
+	// Body and Headers are the message itself, given only for one dead letter asked by its id.
+	Body    string            `json:"body,omitempty"`
+	Headers map[string]string `json:"headers,omitempty"`
+}
+
+// maxDeliveries is the part of the server's notice a kept message is made from.
+type maxDeliveries struct {
+	Stream     string    `json:"stream"`
+	Consumer   string    `json:"consumer"`
+	StreamSeq  uint64    `json:"stream_seq"`
+	Deliveries uint64    `json:"deliveries"`
+	Timestamp  time.Time `json:"timestamp"`
+}
+
+// KeepDeadLetter keeps the message one maximum-deliveries notice is about. An error leaves nothing
+// kept, and the notice is to be taken again: the source still holds the message, or a full
+// DEAD_LETTERS has room again. A source that no longer holds it is no error: the record is kept with
+// why, so it is said.
+func KeepDeadLetter(js nats.JetStreamContext, notice []byte) (DeadLetter, error) {
+	var a maxDeliveries
+	if err := json.Unmarshal(notice, &a); err != nil || a.Stream == "" || a.Consumer == "" || a.StreamSeq == 0 {
+		return DeadLetter{}, fmt.Errorf("not a maximum-deliveries notice the mesh can read: %.200s", notice)
+	}
+	gaveUp := a.Timestamp
+	if gaveUp.IsZero() {
+		gaveUp = time.Now()
+	}
+	kept := &nats.Msg{Subject: broker.DeadLetterSubject(a.Stream, a.Consumer), Header: nats.Header{}}
+	raw, err := js.GetMsg(a.Stream, a.StreamSeq)
+	switch {
+	case err == nil:
+		for k, v := range raw.Header {
+			if strings.HasPrefix(k, "Nats-") {
+				continue
+			}
+			kept.Header[k] = v
+		}
+		if id := raw.Header.Get(nats.MsgIdHdr); id != "" {
+			kept.Header.Set(DeadHeaderMsgID, id)
+		}
+		kept.Header.Set(DeadHeaderSubject, raw.Subject)
+		kept.Header.Set(DeadHeaderPublished, raw.Time.UTC().Format(time.RFC3339Nano))
+		kept.Data = raw.Data
+	case errors.Is(err, nats.ErrMsgNotFound) || errors.Is(err, nats.ErrStreamNotFound):
+		kept.Header.Set(DeadHeaderLost, fmt.Sprintf("%s no longer held message %d when the notice was taken: %v",
+			a.Stream, a.StreamSeq, err))
+	default:
+		return DeadLetter{}, fmt.Errorf("message %d of %s could not be read: %w", a.StreamSeq, a.Stream, err)
+	}
+	kept.Header.Set(DeadHeaderStream, a.Stream)
+	kept.Header.Set(DeadHeaderConsumer, a.Consumer)
+	kept.Header.Set(DeadHeaderSequence, strconv.FormatUint(a.StreamSeq, 10))
+	kept.Header.Set(DeadHeaderDeliveries, strconv.FormatUint(a.Deliveries, 10))
+	kept.Header.Set(DeadHeaderGaveUp, gaveUp.UTC().Format(time.RFC3339Nano))
+	// One copy per message given up, however often its notice is taken: a controller that copied and
+	// stopped before acknowledging, or two controllers each taking it.
+	kept.Header.Set(nats.MsgIdHdr, fmt.Sprintf("%s.%s.%d", a.Stream, a.Consumer, a.StreamSeq))
+	ack, err := js.PublishMsg(kept)
+	if err != nil {
+		return DeadLetter{}, fmt.Errorf("message %d of %s could not be kept in %s: %w", a.StreamSeq, a.Stream,
+			broker.DeadLettersStream, err)
+	}
+	return deadLetterOf(ack.Sequence, kept.Subject, kept.Header, kept.Data, false), nil
+}
+
+// deadLetterOf reads a kept message.
+func deadLetterOf(id uint64, subject string, h nats.Header, data []byte, whole bool) DeadLetter {
+	d := DeadLetter{ID: id, Stream: h.Get(DeadHeaderStream), Consumer: h.Get(DeadHeaderConsumer),
+		Subject: h.Get(DeadHeaderSubject), Lost: h.Get(DeadHeaderLost), Size: len(data)}
+	if d.Stream == "" || d.Consumer == "" {
+		d.Stream, d.Consumer, _ = broker.DeadLetterOf(subject)
+	}
+	d.Who = ConsumerInWords(d.Stream, d.Consumer)
+	d.Sequence, _ = strconv.ParseUint(h.Get(DeadHeaderSequence), 10, 64)
+	d.Deliveries, _ = strconv.ParseUint(h.Get(DeadHeaderDeliveries), 10, 64)
+	d.GaveUp, _ = time.Parse(time.RFC3339Nano, h.Get(DeadHeaderGaveUp))
+	d.Published, _ = time.Parse(time.RFC3339Nano, h.Get(DeadHeaderPublished))
+	if whole {
+		d.Body = string(data)
+		d.Headers = map[string]string{}
+		for k := range h {
+			if !strings.HasPrefix(k, "Mesh-Dead-") && !strings.HasPrefix(k, "Nats-") {
+				d.Headers[k] = h.Get(k)
+			}
+		}
+	}
+	return d
+}
+
+// HeldDeadLetters is how many messages DEAD_LETTERS holds for each consumer, by `<stream>.<consumer>`.
+func HeldDeadLetters(js nats.JetStreamContext) (map[string]int, error) {
+	info, err := js.StreamInfo(broker.DeadLettersStream, &nats.StreamInfoRequest{SubjectsFilter: ">"})
+	if err != nil {
+		return nil, fmt.Errorf("%s cannot be read: %w", broker.DeadLettersStream, err)
+	}
+	held := map[string]int{}
+	for subject, n := range info.State.Subjects {
+		if stream, consumer, ok := broker.DeadLetterOf(subject); ok && n > 0 {
+			held[stream+"."+consumer] += int(n)
+		}
+	}
+	return held, nil
+}
+
+// DeadLetters lists what DEAD_LETTERS holds, newest first, at most most of them; for one consumer when
+// consumer names one (its name, or `<stream>.<consumer>`).
+func DeadLetters(js nats.JetStreamContext, consumer string, most int) ([]DeadLetter, int, error) {
+	info, err := js.StreamInfo(broker.DeadLettersStream)
+	if err != nil {
+		return nil, 0, fmt.Errorf("%s cannot be read: %w", broker.DeadLettersStream, err)
+	}
+	var out []DeadLetter
+	total := 0
+	for seq := info.State.LastSeq; seq >= info.State.FirstSeq && seq > 0; seq-- {
+		raw, err := js.GetMsg(broker.DeadLettersStream, seq)
+		if errors.Is(err, nats.ErrMsgNotFound) {
+			continue // delivered again or dropped
+		}
+		if err != nil {
+			return out, total, fmt.Errorf("dead letter %d cannot be read: %w", seq, err)
+		}
+		d := deadLetterOf(seq, raw.Subject, raw.Header, raw.Data, false)
+		if consumer != "" && consumer != d.Consumer && consumer != d.Stream+"."+d.Consumer {
+			continue
+		}
+		total++
+		if most <= 0 || len(out) < most {
+			out = append(out, d)
+		}
+	}
+	return out, total, nil
+}
+
+// ErrNoDeadLetter is a dead letter's id DEAD_LETTERS does not hold.
+var ErrNoDeadLetter = errors.New("no such dead letter")
+
+// DeadLetterNamed is one kept message whole: what it said, and the headers it said it with.
+func DeadLetterNamed(js nats.JetStreamContext, id uint64) (DeadLetter, error) {
+	raw, err := js.GetMsg(broker.DeadLettersStream, id)
+	if errors.Is(err, nats.ErrMsgNotFound) {
+		return DeadLetter{}, fmt.Errorf("%w: %s holds no message %d — delivered again or dropped already, "+
+			"or never kept; dead-letters lists what it holds", ErrNoDeadLetter, broker.DeadLettersStream, id)
+	}
+	if err != nil {
+		return DeadLetter{}, fmt.Errorf("dead letter %d cannot be read: %w", id, err)
+	}
+	return deadLetterOf(id, raw.Subject, raw.Header, raw.Data, true), nil
+}
+
+// AgainTo is where a kept message is delivered again so that only the consumer that gave it up gets
+// it: an event under that consumer's own again subject on EVENTS; an ask back onto its seat's queue,
+// whose one worker is that consumer. Any other stream's message is refused, with why.
+func AgainTo(d DeadLetter) (string, error) {
+	switch {
+	case d.Lost != "":
+		return "", fmt.Errorf("dead letter %d holds no message to deliver: %s. Drop it", d.ID, d.Lost)
+	case d.Subject == "":
+		return "", fmt.Errorf("dead letter %d does not say the subject it was published on, so it cannot be "+
+			"delivered again. Drop it", d.ID)
+	case d.Stream == broker.EventsStream:
+		return broker.AgainSubject(d.Consumer, d.Subject), nil
+	case strings.HasPrefix(d.Stream, "SEAT_") && strings.HasSuffix(d.Consumer, "_worker"):
+		return d.Subject, nil
+	}
+	return "", fmt.Errorf("dead letter %d is from %s, which nothing delivers again to one consumer alone: "+
+		"publishing it again would reach every consumer of its subject. Drop it, and have its sender say it again",
+		d.ID, d.Stream)
+}
+
+// DeliverAgain hands a kept message to the consumer that gave it up, and nobody else, then removes it
+// from DEAD_LETTERS. The message carries its own headers and AgainHeader; its de-duplication id is the
+// kept copy's, so asking twice delivers it once.
+func DeliverAgain(js nats.JetStreamContext, id uint64) (DeadLetter, string, error) {
+	d, err := DeadLetterNamed(js, id)
+	if err != nil {
+		return d, "", err
+	}
+	to, err := AgainTo(d)
+	if err != nil {
+		return d, "", err
+	}
+	again := &nats.Msg{Subject: to, Header: nats.Header{}, Data: []byte(d.Body)}
+	for k, v := range d.Headers {
+		again.Header.Set(k, v)
+	}
+	again.Header.Set(AgainHeader, strconv.FormatUint(id, 10))
+	again.Header.Set(nats.MsgIdHdr, "again."+broker.DeadLettersStream+"."+strconv.FormatUint(id, 10))
+	if _, err := js.PublishMsg(again); err != nil {
+		return d, to, fmt.Errorf("dead letter %d could not be delivered again on %s: %w; it is still kept", id, to, err)
+	}
+	if err := js.DeleteMsg(broker.DeadLettersStream, id); err != nil && !errors.Is(err, nats.ErrMsgNotFound) {
+		return d, to, fmt.Errorf("dead letter %d was delivered again on %s and could not be removed from %s: %w",
+			id, to, broker.DeadLettersStream, err)
+	}
+	return d, to, nil
+}
+
+// DropDeadLetter removes a kept message for good.
+func DropDeadLetter(js nats.JetStreamContext, id uint64) (DeadLetter, error) {
+	d, err := DeadLetterNamed(js, id)
+	if err != nil {
+		return d, err
+	}
+	if err := js.DeleteMsg(broker.DeadLettersStream, id); err != nil {
+		return d, fmt.Errorf("dead letter %d could not be dropped: %w", id, err)
+	}
+	return d, nil
+}
+
+// noticeRetry is how long a notice whose message could not be kept waits before it is taken again.
+var noticeRetry = time.Minute
+
+// keepGivenUp takes the server's maximum-deliveries notices off their stream and keeps the message
+// each is about, for as long as the subscription stands. A notice that could not be kept is offered
+// again after noticeRetry, and said: in the log, and as the consumer's max-deliveries condition.
+func keepGivenUp(js nats.JetStreamContext, logger *log.Logger) (*nats.Subscription, error) {
+	return js.Subscribe("", func(m *nats.Msg) {
+		d, err := KeepDeadLetter(js, m.Data)
+		if err != nil {
+			logger.Printf("a message a consumer gave up on could NOT be kept: %v", err)
+			var a maxDeliveries
+			if json.Unmarshal(m.Data, &a) == nil && a.Stream != "" && a.Consumer != "" {
+				Advisories.Heard(Advisory{Kind: AdvisoryMaxDeliveries, ID: a.Stream + "." + a.Consumer,
+					Stream: a.Stream, Consumer: a.Consumer, Token: AdvisoryNotKept,
+					Said: fmt.Sprintf("%s gave up on message %d, and it could not be kept: %v",
+						ConsumerInWords(a.Stream, a.Consumer), a.StreamSeq, err)}, time.Now())
+			}
+			_ = m.NakWithDelay(noticeRetry)
+			return
+		}
+		if d.Lost != "" {
+			logger.Printf("%s gave up on message %d of %s, which its stream no longer held; kept as dead letter %d "+
+				"without it", d.Who, d.Sequence, d.Stream, d.ID)
+		} else {
+			logger.Printf("%s gave up on message %d of %s (%s) after %d deliveries; kept as dead letter %d",
+				d.Who, d.Sequence, d.Stream, d.Subject, d.Deliveries, d.ID)
+		}
+		_ = m.Ack()
+	}, nats.Bind(broker.DeadLetterNoticesStream, broker.ControllerName), nats.ManualAck())
+}
diff --git a/internal/link/deadletters_test.go b/internal/link/deadletters_test.go
new file mode 100644
index 00000000..ea013d09
--- /dev/null
+++ b/internal/link/deadletters_test.go
@@ -0,0 +1,264 @@
+package link
+
+import (
+	"context"
+	"encoding/json"
+	"errors"
+	"io"
+	"log"
+	"strings"
+	"testing"
+	"time"
+
+	"github.com/nats-io/nats.go"
+	"github.com/nats-io/nats.go/jetstream"
+
+	"github.com/novox/mesh-controller/internal/broker"
+)
+
+// A module's consumer as the controller makes it, on a bus whose streams the controller asserted.
+func aModuleConsumer(t *testing.T, js *broker.JetStream, node, module string, consumes ...string) jetstream.Consumer {
+	t.Helper()
+	c, ok := broker.ConsumerFor(broker.Principal{Kind: broker.KindModule, Node: node, Module: module,
+		Consumes: consumes, PasswordHash: "x"})
+	if !ok {
+		t.Fatal("a module that consumes got no consumer")
+	}
+	if err := js.EnsureConsumer(c); err != nil {
+		t.Fatal(err)
+	}
+	api, err := jetstream.New(js.Conn())
+	if err != nil {
+		t.Fatal(err)
+	}
+	reading, err := api.Consumer(t.Context(), broker.EventsStream, c.Name)
+	if err != nil {
+		t.Fatal(err)
+	}
+	return reading
+}
+
+// next is the one message a consumer hands over within a second, or nil.
+func next(t *testing.T, c jetstream.Consumer) jetstream.Msg {
+	t.Helper()
+	batch, err := c.Fetch(1, jetstream.FetchMaxWait(time.Second))
+	if err != nil {
+		t.Fatal(err)
+	}
+	for msg := range batch.Messages() {
+		return msg
+	}
+	return nil
+}
+
+// keeping takes the notices as the serving controller does, until the test ends.
+func keeping(t *testing.T, js *broker.JetStream) {
+	t.Helper()
+	if err := broker.AssertMeshConsumers(js); err != nil {
+		t.Fatal(err)
+	}
+	sub, err := keepGivenUp(js.Context(), log.New(io.Discard, "", 0))
+	if err != nil {
+		t.Fatal(err)
+	}
+	t.Cleanup(func() { _ = sub.Unsubscribe() })
+}
+
+// givenUp hands one event to a consumer as often as it may, failing each time, and waits for it kept.
+func givenUp(t *testing.T, js *broker.JetStream, c jetstream.Consumer) DeadLetter {
+	t.Helper()
+	for {
+		msg := next(t, c)
+		if msg == nil {
+			break
+		}
+		_ = msg.Nak()
+	}
+	var kept []DeadLetter
+	eventually(t, "the event kept", func() bool {
+		kept, _, _ = DeadLetters(js.Context(), c.CachedInfo().Name, 0)
+		return len(kept) == 1
+	})
+	return kept[0]
+}
+
+// **Delivered again to the consumer that gave it up, and nobody else**: another module consuming the
+// same event handled it the first time and must not handle it twice.
+func TestADeadLetterIsDeliveredAgainToItsConsumerAlone(t *testing.T) {
+	js := aBus(t)
+	keeping(t, js)
+	failing := aModuleConsumer(t, js, "media", "sonarr", "gitea.pull.merged")
+	handling := aModuleConsumer(t, js, "media", "radarr", "gitea.pull.merged")
+
+	const subject = "mesh.mod.gitea.event.pull.merged"
+	msg := &nats.Msg{Subject: subject, Data: []byte(`{"n":1}`), Header: nats.Header{}}
+	msg.Header.Set("x-node", "forge")
+	msg.Header.Set(nats.MsgIdHdr, "event-1")
+	if _, err := js.Context().PublishMsg(msg); err != nil {
+		t.Fatal(err)
+	}
+	if m := next(t, handling); m == nil {
+		t.Fatal("the other module was not handed the event")
+	} else {
+		_ = m.Ack()
+	}
+	d := givenUp(t, js, failing)
+	if d.Consumer != "media_sonarr" || d.Stream != "EVENTS" || d.Subject != subject || d.Deliveries != 5 ||
+		d.GaveUp.IsZero() || d.Published.IsZero() || d.Lost != "" {
+		t.Fatalf("kept as %+v", d)
+	}
+	held, err := HeldDeadLetters(js.Context())
+	if err != nil || held["EVENTS.media_sonarr"] != 1 {
+		t.Fatalf("held %v (%v)", held, err)
+	}
+
+	whole, err := DeadLetterNamed(js.Context(), d.ID)
+	if err != nil || whole.Body != `{"n":1}` || whole.Headers["x-node"] != "forge" {
+		t.Fatalf("one asked whole is %+v (%v)", whole, err)
+	}
+
+	_, to, err := DeliverAgain(js.Context(), d.ID)
+	if err != nil {
+		t.Fatal(err)
+	}
+	if to != "mesh.again.media_sonarr.mod.gitea.event.pull.merged" {
+		t.Fatalf("delivered again on %s", to)
+	}
+	again := next(t, failing)
+	if again == nil {
+		t.Fatal("the consumer that gave it up was not handed it again")
+	}
+	if string(again.Data()) != `{"n":1}` || again.Headers().Get("x-node") != "forge" ||
+		again.Headers().Get(AgainHeader) == "" {
+		t.Fatalf("handed again as %s %v", again.Data(), again.Headers())
+	}
+	if original, ok := broker.OriginalOfAgain(again.Subject()); !ok || original != subject {
+		t.Fatalf("delivered again on %s, which does not say the event's own subject", again.Subject())
+	}
+	_ = again.Ack()
+	if m := next(t, handling); m != nil {
+		t.Fatalf("the module that handled it was handed it twice: %s", m.Subject())
+	}
+	if _, err := DeadLetterNamed(js.Context(), d.ID); !errors.Is(err, ErrNoDeadLetter) {
+		t.Fatalf("still kept after it was delivered again: %v", err)
+	}
+	held, _ = HeldDeadLetters(js.Context())
+	if held["EVENTS.media_sonarr"] != 0 {
+		t.Fatalf("still held: %v", held)
+	}
+	// Asked twice, delivered once: the second finds nothing kept.
+	if _, _, err := DeliverAgain(js.Context(), d.ID); !errors.Is(err, ErrNoDeadLetter) {
+		t.Fatalf("a second delivery answered %v", err)
+	}
+}
+
+func TestADeadLetterDroppedIsGone(t *testing.T) {
+	js := aBus(t)
+	keeping(t, js)
+	failing := aModuleConsumer(t, js, "media", "sonarr", "gitea.pull.merged")
+	if _, err := js.Context().Publish("mesh.mod.gitea.event.pull.merged", []byte(`{}`)); err != nil {
+		t.Fatal(err)
+	}
+	d := givenUp(t, js, failing)
+	if _, err := DropDeadLetter(js.Context(), d.ID); err != nil {
+		t.Fatal(err)
+	}
+	if left, total, err := DeadLetters(js.Context(), "", 0); err != nil || total != 0 || len(left) != 0 {
+		t.Fatalf("after the drop: %v %d %v", left, total, err)
+	}
+	if m := next(t, failing); m != nil {
+		t.Fatalf("a dropped event was handed over: %s", m.Subject())
+	}
+}
+
+// A notice whose message its stream no longer holds is kept as a record that says so — said, and
+// dropped by a person, never silently missing — and cannot be delivered again.
+func TestANoticeWhoseMessageIsGoneIsKeptAndSaysSo(t *testing.T) {
+	js := aBus(t)
+	d, err := KeepDeadLetter(js.Context(), []byte(`{"stream":"EVENTS","consumer":"media_sonarr","stream_seq":42,`+
+		`"deliveries":5,"timestamp":"2026-10-06T15:51:00Z"}`))
+	if err != nil {
+		t.Fatal(err)
+	}
+	if !strings.Contains(d.Lost, "no longer held message 42") || d.Consumer != "media_sonarr" {
+		t.Fatalf("kept as %+v", d)
+	}
+	if _, _, err := DeliverAgain(js.Context(), d.ID); err == nil || !strings.Contains(err.Error(), "Drop it") {
+		t.Fatalf("a record without its message was delivered again: %v", err)
+	}
+	// The same notice taken twice is kept once.
+	if _, err := KeepDeadLetter(js.Context(), []byte(`{"stream":"EVENTS","consumer":"media_sonarr","stream_seq":42,`+
+		`"deliveries":5}`)); err != nil {
+		t.Fatal(err)
+	}
+	if _, total, _ := DeadLetters(js.Context(), "media_sonarr", 0); total != 1 {
+		t.Fatalf("one notice taken twice is kept %d times", total)
+	}
+}
+
+// What only the giving-up consumer filters is its own: a subject delivered again reads back as the
+// event's, and a module's runtime reads the same key from it (the tokens around `.event.`).
+func TestASubjectDeliveredAgainSaysTheEventsOwn(t *testing.T) {
+	for _, original := range []string{"mesh.mod.gitea.event.pull.merged", "mesh.seat.node-build-agent.event.built"} {
+		again := broker.AgainSubject("ace_sonarr", original)
+		if back, ok := broker.OriginalOfAgain(again); !ok || back != original {
+			t.Errorf("%s reads back as %s", again, back)
+		}
+		key := func(subject string) string {
+			before, event, _ := strings.Cut(subject, ".event.")
+			parts := strings.Split(before, ".")
+			return parts[len(parts)-1] + "." + event
+		}
+		if key(again) != key(original) {
+			t.Errorf("%s reads as key %s, the event as %s", again, key(again), key(original))
+		}
+	}
+	if _, ok := broker.OriginalOfAgain("mesh.mod.gitea.event.pull.merged"); ok {
+		t.Error("an event's own subject reads as delivered again")
+	}
+}
+
+// A message from a stream no consumer alone can be given again on is refused, with why.
+func TestOnlyAnEventOrAnAskIsDeliveredAgain(t *testing.T) {
+	for _, c := range []struct {
+		d    DeadLetter
+		want string
+	}{
+		{DeadLetter{ID: 1, Stream: "EVENTS", Consumer: "a_b", Subject: "mesh.mod.x.event.y"}, "mesh.again.a_b.mod.x.event.y"},
+		{DeadLetter{ID: 2, Stream: "SEAT_TELEGRAM_SENDER", Consumer: "SEAT_TELEGRAM_SENDER_worker",
+			Subject: "mesh.seat.telegram-sender.accept.send"}, "mesh.seat.telegram-sender.accept.send"},
+	} {
+		if to, err := AgainTo(c.d); err != nil || to != c.want {
+			t.Errorf("%+v: %s %v", c.d, to, err)
+		}
+	}
+	if _, err := AgainTo(DeadLetter{ID: 3, Stream: "KV_x", Consumer: "y", Subject: "$KV.x.k"}); err == nil {
+		t.Error("a bucket's message was given a subject to be delivered again on")
+	}
+}
+
+// An event the controller itself gave up on, delivered again by a person, is acted on as the event it
+// was: it arrives under the controller's again subject, which its consumer filters.
+func TestTheControllerActsOnAnEventDeliveredAgain(t *testing.T) {
+	js := aBus(t)
+	told := &toldAbout{}
+	s := &Server{inbound: Nats(js), bus: OverNATS{Conn: js.Conn(), JS: js.Context()}, log: quiet()}
+	if err := s.Follows(told); err != nil {
+		t.Fatal(err)
+	}
+	if err := s.Answers(replaysWith{}); err != nil {
+		t.Fatal(err)
+	}
+	ctx, stop := context.WithCancel(context.Background())
+	defer stop()
+	go func() { _ = s.Serve(ctx) }()
+	eventually(t, "the controller's event consumer being made", func() bool {
+		_, err := js.Context().ConsumerInfo("EVENTS", broker.ControllerName)
+		return err == nil
+	})
+	moved, _ := json.Marshal(Upgraded{Module: "gitea", Commit: "abcdef0123"})
+	if _, err := js.Context().Publish(broker.AgainSubject(broker.ControllerName, broker.ControllerFollows[0]), moved); err != nil {
+		t.Fatal(err)
+	}
+	eventually(t, "the upgrade delivered again reaching the controller", func() bool { return told.count() == 1 })
+}
diff --git a/internal/link/receive_nats.go b/internal/link/receive_nats.go
index f3d9d5e0..14f6eb16 100644
--- a/internal/link/receive_nats.go
+++ b/internal/link/receive_nats.go
@@ -94,6 +94,14 @@ func (n *natsInbound) Receive(ctx context.Context, act func(context.Context, Con
 	holding.Store(true)
 	defer holding.Store(false)
 
+	// What a consumer gave up on, kept by the controller acting now (novox/hq issue 330): the server's
+	// notices wait in their stream for it, so one said while no controller listened is not lost.
+	kept, err := keepGivenUp(js, log.Default())
+	if err != nil {
+		return fmt.Errorf("taking the notices of messages consumers gave up on: %w", err)
+	}
+	defer func() { _ = kept.Unsubscribe() }()
+
 	// Heartbeats, on core NATS and off any stream (design 25 §3). Their own subscription because
 	// they are their own guarantee: a lost one is the next one.
 	beats := make(chan *nats.Msg, Prefetch)
@@ -167,6 +175,11 @@ func (n *natsInbound) Receive(ctx context.Context, act func(context.Context, Con
 func (n *natsInbound) deliver(ctx context.Context, act func(context.Context, Control),
 	msg *nats.Msg, streamed bool) {
 
+	// An event the controller gave up on and a person delivered again (novox/hq issue 330) arrives under
+	// the controller's own again subject, and is the event it was: acted on as first published.
+	if original, ok := broker.OriginalOfAgain(msg.Subject); ok {
+		msg.Subject = original
+	}
 	kind, known := kindOfSubject(msg.Subject)
 	if !known {
 		if streamed {
diff --git a/internal/link/replay330_test.go b/internal/link/replay330_test.go
new file mode 100644
index 00000000..ac25b362
--- /dev/null
+++ b/internal/link/replay330_test.go
@@ -0,0 +1,93 @@
+package link
+
+import (
+	"testing"
+	"time"
+
+	"github.com/nats-io/nats.go"
+	"github.com/nats-io/nats.go/jetstream"
+
+	"github.com/novox/mesh-controller/internal/broker"
+)
+
+// novox/hq issue 330, replayed with only what the link had before its fix, so it can be laid over the
+// older commit. On 2026-10-06 a media server's event consumer gave up on several messages after five
+// deliveries each. The controller raised a condition for each run and cleared it within minutes; the
+// messages were kept only by EVENTS, which drops an event after a week, and nothing said which they
+// were. Design 25 promised a dead-letter stream that does not exist. A consumer that never acknowledges
+// an event: once it gives up, the event is kept with its consumer and how often it was handed over.
+func TestReplay330(t *testing.T) {
+	js := aBus(t)
+	consumer, ok := broker.ConsumerFor(broker.Principal{Kind: broker.KindModule, Node: "media", Module: "sonarr",
+		Consumes: []string{"gitea.pull.merged"}, PasswordHash: "x"})
+	if !ok {
+		t.Fatal("a module that consumes got no consumer")
+	}
+	if err := js.EnsureConsumer(consumer); err != nil {
+		t.Fatal(err)
+	}
+	_, stop := servingOn(t, js, &counted{})
+	defer stop()
+
+	const subject = "mesh.mod.gitea.event.pull.merged"
+	if _, err := js.Context().Publish(subject, []byte(`{"repository":"novox/media"}`)); err != nil {
+		t.Fatal(err)
+	}
+	// The module's handler fails every time, as the media server's did.
+	api, err := jetstream.New(js.Conn())
+	if err != nil {
+		t.Fatal(err)
+	}
+	reading, err := api.Consumer(t.Context(), broker.EventsStream, consumer.Name)
+	if err != nil {
+		t.Fatal(err)
+	}
+	for handed := 0; handed < consumer.MaxDeliver; handed++ {
+		batch, err := reading.Fetch(1, jetstream.FetchMaxWait(5*time.Second))
+		if err != nil {
+			t.Fatal(err)
+		}
+		n := 0
+		for msg := range batch.Messages() {
+			n++
+			_ = msg.Nak()
+		}
+		if n != 1 {
+			t.Fatalf("handed over %d times, then nothing: %v", handed, batch.Error())
+		}
+	}
+	// And it goes on reading, as a module's runtime does: the server gives the event up when it would
+	// hand it over a sixth time.
+	if batch, err := reading.Fetch(1, jetstream.FetchMaxWait(time.Second)); err == nil {
+		for msg := range batch.Messages() {
+			t.Fatalf("handed over a sixth time: %s", msg.Subject())
+		}
+	}
+
+	kept := "mesh.events.dead." + broker.EventsStream + "." + consumer.Name
+	var held *nats.RawStreamMsg
+	deadline := time.Now().Add(10 * time.Second)
+	for time.Now().Before(deadline) && held == nil {
+		if stream, err := js.Context().StreamNameBySubject(kept); err == nil {
+			held, _ = js.Context().GetLastMsg(stream, kept)
+		}
+		if held == nil {
+			time.Sleep(50 * time.Millisecond)
+		}
+	}
+	if held == nil {
+		t.Fatalf("%s gave up on the event and nothing on the bus keeps it under %s", consumer.Name, kept)
+	}
+	if string(held.Data) != `{"repository":"novox/media"}` {
+		t.Errorf("kept %q, not the event", held.Data)
+	}
+	for header, want := range map[string]string{"Mesh-Dead-Consumer": consumer.Name, "Mesh-Dead-Stream": "EVENTS",
+		"Mesh-Dead-Subject": subject, "Mesh-Dead-Deliveries": "5"} {
+		if got := held.Header.Get(header); got != want {
+			t.Errorf("the kept event's %s is %q, not %q", header, got, want)
+		}
+	}
+	if held.Header.Get("Mesh-Dead-Gave-Up") == "" {
+		t.Error("the kept event does not say when it was given up")
+	}
+}
diff --git a/module.json b/module.json
index d5390683..ca6f2374 100644
--- a/module.json
+++ b/module.json
@@ -71,6 +71,7 @@
     "bus",
     "retire",
     "cleanup",
+    "dead-letters",
     "data",
     "build",
     "artifacts",