mesh-controller/internal/conditions/store.go

package conditions

import (
	"context"
	"encoding/json"
	"errors"
	"fmt"
	"strings"
	"sync"
	"time"

	"github.com/novox/mesh-controller/internal/outward"
)

// Backend is where the open conditions are kept: one value per key, written by compare-and-set.
type Backend interface {
	// Get is one key's value and revision; false when it holds none.
	Get(ctx context.Context, key string) (Entry, bool, error)
	// Create writes a key that holds nothing, and fails with ErrMoved when it holds something.
	Create(ctx context.Context, key string, value []byte) error
	// Update writes a key at the revision it was read at, and fails with ErrMoved when it moved.
	Update(ctx context.Context, key string, value []byte, revision uint64) error
	// Delete removes a key at the revision it was read at, and fails with ErrMoved when it moved.
	Delete(ctx context.Context, key string, revision uint64) error
	// All is every key's value. An error is an error: never an empty store (ADR 0227 rule 4).
	All(ctx context.Context) (map[string]Entry, error)
}

// Entry is one key's value, at a revision.
type Entry struct {
	Value    []byte
	Revision uint64
}

// ErrMoved is a compare-and-set that lost: somebody wrote the key since it was read.
var ErrMoved = errors.New("the condition was written by somebody else since it was read")

// History keeps every transition (to-be 45 §2): appended, read back from a moment.
type History interface {
	Append(ctx context.Context, e Event) error
	// Since is every transition from a moment, oldest first.
	Since(ctx context.Context, since time.Time) ([]Event, error)
}

// Teller says a transition on the bus, as the mesh-controller seat's event. The link's bus is one.
type Teller interface {
	PublishSeatEvent(ctx context.Context, seat, event string, body []byte) error
}

// Seat is the role the events are said under (novox/hq ADR 0134): the control plane's.
const Seat = "mesh-controller"

// Keeper raises, observes, silences and clears conditions, and says each transition.
type Keeper struct {
	store   Backend
	history History
	teller  Teller
	now     func() time.Time
	say     func(format string, args ...any)
	changed func()
	epoch   func() (uint64, error)

	mu sync.Mutex
	// cleared is when each recently cleared condition cleared and how often it had been raised, so
	// one raised again within ReopenWithin is the same one again.
	cleared map[string]clearing

	// out is the transitions still to be said and kept, in order: said by one goroutine, so a
	// condition's events arrive in the order they happened, and offered again while the bus is away.
	out     chan Event
	drained chan struct{}
	closing sync.Once
	// Unsaid counts the transitions given up on, for the self-check to say.
	unsaid int
	// reworded are the keys whose summary was said in words for the operator's channel, said once each.
	reworded map[string]bool
}

type clearing struct {
	at       time.Time
	count    int
	silenced *Silence
	// tried is what healers tried before it cleared: a reopening is the same fault, and what was
	// tried on it is still what was tried.
	tried []Attempt
}

// Options are what a Keeper is made with.
type Options struct {
	Store   Backend
	History History
	// Teller says the transitions; nil says nothing (a test, or a command run with no bus to say on).
	Teller Teller
	Now    func() time.Time
	// Say is where a transition that could not be said or kept is said instead.
	Say func(format string, args ...any)
	// Changed is told of every transition, at once — for `status`, which leads with what is open.
	Changed func()
	// Epoch is the controller lease this keeper writes under (to-be 45 §6): every write carries its
	// epoch, and none is made while it is not held. Nil writes with no epoch (a test, the memory store).
	Epoch func() (uint64, error)
}

// TellFor is how long one transition is offered to the bus before it is said lost.
var TellFor = 10 * time.Minute

// NewKeeper is a keeper over a store. It reads what cleared lately from the history, so a condition
// that cleared just before this controller started and is raised again now is a reopening.
func NewKeeper(ctx context.Context, o Options) *Keeper {
	k := &Keeper{store: o.Store, history: o.History, teller: o.Teller, now: o.Now, say: o.Say, changed: o.Changed,
		epoch:   o.Epoch,
		cleared: map[string]clearing{}, reworded: map[string]bool{}, out: make(chan Event, 1024), drained: make(chan struct{})}
	if k.now == nil {
		k.now = time.Now
	}
	if k.say == nil {
		k.say = func(string, ...any) {}
	}
	if k.history != nil {
		if recent, err := k.history.Since(ctx, k.now().Add(-ReopenWithin)); err == nil {
			for _, e := range recent {
				if e.Change == ChangeCleared {
					k.cleared[e.Key] = clearing{at: e.At, count: e.Condition.Count, silenced: e.Condition.Silenced,
						tried: e.Condition.Tried}
				}
			}
		} else {
			k.say("what cleared lately could not be read from the condition history, so a condition "+
				"raised again now is said as new rather than reopened: %v", err)
		}
	}
	go k.telling()
	return k
}

// Close says what is still to be said, waiting at most until ctx ends.
func (k *Keeper) Close(ctx context.Context) {
	k.closing.Do(func() { close(k.out) })
	select {
	case <-k.drained:
	case <-ctx.Done():
		k.say("%d condition transition(s) were not yet said when this process ended", len(k.out))
	}
}

// Unsaid is how many transitions were given up on since this keeper started.
func (k *Keeper) Unsaid() int {
	k.mu.Lock()
	defer k.mu.Unlock()
	return k.unsaid
}

// stamp is the gate every write passes: the epoch it carries, set on the condition, or why this
// keeper may not write — a controller that lost the lease raises, observes and clears nothing.
func (k *Keeper) stamp(c *Condition) error {
	if k.epoch == nil {
		return nil
	}
	epoch, err := k.epoch()
	if err != nil {
		return fmt.Errorf("the condition %s is not written: %w", c.Key, err)
	}
	c.Epoch = epoch
	return nil
}

// tries bounds one compare-and-set: two writers rarely race more than once.
const tries = 8

// Observe records one observation: raises the condition if it is not open, and otherwise adds the
// evidence. Says a raising, a reopening, and a change of severity or resolver; an observation that
// changes neither is written and said nowhere.
func (k *Keeper) Observe(ctx context.Context, o Observation) (Condition, error) {
	if err := o.check(); err != nil {
		return Condition{}, err
	}
	o = k.sayable(o)
	o = plainly(o)
	key := o.Key()
	for i := 0; i < tries; i++ {
		now := k.now().UTC()
		said := o.Said
		if said == "" {
			said = o.Summary
		}
		entry, found, err := k.store.Get(ctx, key)
		if err != nil {
			return Condition{}, fmt.Errorf("reading the condition %s: %w", key, err)
		}
		if !found {
			c := Condition{Key: key, Kind: o.Kind, Subject: Subject{Scope: o.Scope, ID: o.ID, Machine: o.Machine, Also: o.Also},
				Severity: o.Severity, Summary: o.Summary, Headline: o.Headline, Explanation: o.Explanation,
				Resolved: o.Resolved, Needs: o.Needs, Actions: o.Actions, Evidence: []Evidence{{At: now, Said: said}},
				Source: o.Source, Raised: now, LastObserved: now, Observations: 1, Count: 1,
				Resolver: orSelf(o.Resolver)}
			change := ChangeRaised
			k.mu.Lock()
			if before, ok := k.cleared[key]; ok && now.Sub(before.at) <= ReopenWithin {
				c.Count, change = before.count+1, ChangeReopened
				// A silence a person gave the condition before it cleared still holds: they said
				// they knew, and the same fault again ten minutes later is what they knew about.
				if before.silenced != nil && now.Before(before.silenced.Until) {
					c.Silenced = before.silenced
				}
				c.Tried = before.tried
			}
			k.mu.Unlock()
			if err := k.stamp(&c); err != nil {
				return Condition{}, err
			}
			body, err := json.Marshal(c)
			if err != nil {
				return Condition{}, err
			}
			if err := k.store.Create(ctx, key, body); errors.Is(err, ErrMoved) {
				continue
			} else if err != nil {
				return Condition{}, fmt.Errorf("raising the condition %s: %w", key, err)
			}
			k.mu.Lock()
			delete(k.cleared, key)
			k.mu.Unlock()
			k.tell(Event{Condition: c, At: now, Change: change})
			return c, nil
		}
		var c Condition
		if err := json.Unmarshal(entry.Value, &c); err != nil {
			return Condition{}, fmt.Errorf("the condition %s on the bus cannot be read: %w", key, err)
		}
		var changes []Event
		// A healer's budget spent made it urgent; the watchdog seeing it again does not undo that.
		if o.Severity != c.Severity && !(c.Escalated() && o.Severity != Urgent) {
			changes = append(changes, Event{Change: ChangeSeverity, Was: string(c.Severity)})
			c.Severity = o.Severity
		}
		if r := orSelf(o.Resolver); o.Resolver != "" && r != c.Resolver {
			changes = append(changes, Event{Change: ChangeResolver, Was: c.Resolver})
			c.Resolver = r
		}
		// The kind as the source says it now: a source that gave the same key a kind of its own since
		// (a probe's finding split out for a healer) is read by that kind from its next observation.
		c.Kind, c.Summary, c.Source, c.LastObserved = o.Kind, o.Summary, o.Source, now
		wasNeeds, wasActions := c.Needs, c.Actions
		c.Headline, c.Explanation, c.Resolved, c.Needs, c.Actions = o.Headline, o.Explanation, o.Resolved, o.Needs, o.Actions
		escalatedWords(&c)
		if c.Needs != wasNeeds || !sameActions(c.Actions, wasActions) {
			changes = append(changes, Event{Change: ChangeWords, Was: wasNeeds})
		}
		if o.Machine != "" {
			c.Subject.Machine = o.Machine
		}
		if len(o.Also) > 0 {
			c.Subject.Also = o.Also
		}
		c.Observations++
		c.Evidence = append([]Evidence{{At: now, Said: said}}, c.Evidence...)
		if len(c.Evidence) > KeptEvidence {
			c.Evidence = c.Evidence[:KeptEvidence]
		}
		if err := k.stamp(&c); err != nil {
			return Condition{}, err
		}
		body, err := json.Marshal(c)
		if err != nil {
			return Condition{}, err
		}
		if err := k.store.Update(ctx, key, body, entry.Revision); errors.Is(err, ErrMoved) {
			continue
		} else if err != nil {
			return Condition{}, fmt.Errorf("observing the condition %s: %w", key, err)
		}
		for _, e := range changes {
			e.At, e.Condition = now, c
			k.tell(e)
		}
		return c, nil
	}
	return Condition{}, fmt.Errorf("the condition %s kept moving under this write; %d tries", key, tries)
}

// Clear removes a condition an observation says is resolved, and says so. False when none was open.
func (k *Keeper) Clear(ctx context.Context, key, why string) (bool, error) {
	return k.ClearSaying(ctx, key, why, "")
}

// ClearSaying is Clear with the line the operator reads when it clears, in place of the condition's own
// resolved line: for a condition that ends because it became another (novox/hq ADR 0254: a module not
// working that now waits for a new login is not "working again"). Empty keeps the condition's own.
func (k *Keeper) ClearSaying(ctx context.Context, key, why, resolved string) (bool, error) {
	for i := 0; i < tries; i++ {
		entry, found, err := k.store.Get(ctx, key)
		if err != nil {
			return false, fmt.Errorf("reading the condition %s: %w", key, err)
		}
		if !found {
			return false, nil
		}
		var c Condition
		if err := json.Unmarshal(entry.Value, &c); err != nil {
			// Unreadable is not resolved: kept, and said, rather than removed unread.
			return false, fmt.Errorf("the condition %s on the bus cannot be read, so it is not cleared: %w", key, err)
		}
		if err := k.stamp(&c); err != nil {
			return false, err
		}
		if resolved != "" {
			c.Resolved = resolved
		}
		if err := k.store.Delete(ctx, key, entry.Revision); errors.Is(err, ErrMoved) {
			continue
		} else if err != nil {
			return false, fmt.Errorf("clearing the condition %s: %w", key, err)
		}
		now := k.now().UTC()
		k.mu.Lock()
		k.cleared[key] = clearing{at: now, count: c.Count, silenced: c.Silenced, tried: c.Tried}
		k.mu.Unlock()
		k.tell(Event{Condition: c, At: now, Change: ChangeCleared, Why: why, Cleared: &now})
		return true, nil
	}
	return false, fmt.Errorf("the condition %s kept moving under this clearing; %d tries", key, tries)
}

// Tried records a healer's attempt on an open condition (to-be 45 §7) and makes the healer its
// resolver: said as `condition-changed` when the resolver changes, kept in `tried` either way. **It
// never clears the condition**: a repair that worked is seen by the observation that raised it, which
// clears it — a healer marking its own work done would be a second opinion of the fact. False when no
// condition is open under the key: it cleared meanwhile, and there is nothing to record against.
func (k *Keeper) Tried(ctx context.Context, key string, a Attempt, resolver string) (Condition, bool, error) {
	return k.amend(ctx, key, func(c *Condition, now time.Time) []Event {
		c.Tried = appendAttempt(c.Tried, a, now)
		var changes []Event
		if resolver != "" && resolver != c.Resolver && !c.Escalated() {
			changes = append(changes, Event{Change: ChangeResolver, Was: c.Resolver, Why: a.Outcome})
			c.Resolver = resolver
		}
		return changes
	})
}

// Escalate is a healer's budget spent, or a repair it may not make (to-be 45 §2, §7): the attempt that
// says so is kept in `tried`, the resolver becomes the operator and the severity urgent, each said as
// `condition-changed`. Observation still clears it when the fault goes; nothing else does.
func (k *Keeper) Escalate(ctx context.Context, key string, a Attempt) (Condition, bool, error) {
	return k.amend(ctx, key, func(c *Condition, now time.Time) []Event {
		c.Tried = appendAttempt(c.Tried, a, now)
		var changes []Event
		if c.Severity != Urgent {
			changes = append(changes, Event{Change: ChangeSeverity, Was: string(c.Severity), Why: a.Outcome})
			c.Severity = Urgent
		}
		if c.Resolver != ResolverOperator {
			changes = append(changes, Event{Change: ChangeResolver, Was: c.Resolver, Why: a.Outcome})
			c.Resolver = ResolverOperator
		}
		escalatedWords(c)
		return changes
	})
}

// appendAttempt adds an attempt, stamped when it has no time, keeping the newest KeptAttempts.
func appendAttempt(tried []Attempt, a Attempt, now time.Time) []Attempt {
	if a.At.IsZero() {
		a.At = now
	}
	tried = append(tried, a)
	if len(tried) > KeptAttempts {
		tried = tried[len(tried)-KeptAttempts:]
	}
	return tried
}

// amend changes one open condition by compare-and-set and says what changed. False when none is open.
func (k *Keeper) amend(ctx context.Context, key string, change func(*Condition, time.Time) []Event) (Condition, bool, error) {
	for i := 0; i < tries; i++ {
		entry, found, err := k.store.Get(ctx, key)
		if err != nil {
			return Condition{}, false, fmt.Errorf("reading the condition %s: %w", key, err)
		}
		if !found {
			return Condition{}, false, nil
		}
		var c Condition
		if err := json.Unmarshal(entry.Value, &c); err != nil {
			return Condition{}, false, fmt.Errorf("the condition %s on the bus cannot be read: %w", key, err)
		}
		now := k.now().UTC()
		changes := change(&c, now)
		if err := k.stamp(&c); err != nil {
			return Condition{}, false, err
		}
		body, err := json.Marshal(c)
		if err != nil {
			return Condition{}, false, err
		}
		if err := k.store.Update(ctx, key, body, entry.Revision); errors.Is(err, ErrMoved) {
			continue
		} else if err != nil {
			return Condition{}, false, fmt.Errorf("writing the condition %s: %w", key, err)
		}
		for _, e := range changes {
			e.At, e.Condition = now, c
			k.tell(e)
		}
		return c, true, nil
	}
	return Condition{}, false, fmt.Errorf("the condition %s kept moving under this write; %d tries", key, tries)
}

// Reconcile is one source's whole observation: every condition it observes is observed, and every
// condition it raised before and no longer observes is cleared — the observation says it is
// resolved. A source that could not observe must not call this: an empty observation clears all it
// raised, which is exactly the fault of saying "none" for "I could not tell" (ADR 0227 rule 4).
func (k *Keeper) Reconcile(ctx context.Context, source string, observed []Observation) error {
	all, err := k.Open(ctx)
	if err != nil {
		return err
	}
	seen := map[string]bool{}
	var problems []string
	for _, o := range observed {
		o.Source = source
		seen[o.Key()] = true
		if _, err := k.Observe(ctx, o); err != nil {
			problems = append(problems, err.Error())
		}
	}
	for _, c := range all {
		if c.Source != source || seen[c.Key] {
			continue
		}
		if _, err := k.Clear(ctx, c.Key, source+" no longer observes it"); err != nil {
			problems = append(problems, err.Error())
		}
	}
	if len(problems) > 0 {
		return errors.New(strings.Join(problems, "; "))
	}
	return nil
}

// Silence stops a condition's messages for a while, with a reason, by somebody (to-be 45 §2). The
// condition stays open and `status` still says it; recording the act in the hand-act log is the
// caller's, which knows who acted.
func (k *Keeper) Silence(ctx context.Context, key string, d time.Duration, by, why string) (Condition, error) {
	if strings.TrimSpace(why) == "" {
		return Condition{}, errors.New("a silence says why: --why <text>")
	}
	if d <= 0 || d > MaxSilence {
		return Condition{}, fmt.Errorf("a condition is silenced for a while, at most %s — not %s", MaxSilence, d)
	}
	for i := 0; i < tries; i++ {
		entry, found, err := k.store.Get(ctx, key)
		if err != nil {
			return Condition{}, fmt.Errorf("reading the condition %s: %w", key, err)
		}
		if !found {
			return Condition{}, fmt.Errorf("no condition %s is open — `conditions` lists them", key)
		}
		var c Condition
		if err := json.Unmarshal(entry.Value, &c); err != nil {
			return Condition{}, fmt.Errorf("the condition %s on the bus cannot be read: %w", key, err)
		}
		now := k.now().UTC()
		c.Silenced = &Silence{Until: now.Add(d), By: by, Why: strings.TrimSpace(why), Since: now}
		if err := k.stamp(&c); err != nil {
			return Condition{}, err
		}
		body, err := json.Marshal(c)
		if err != nil {
			return Condition{}, err
		}
		if err := k.store.Update(ctx, key, body, entry.Revision); errors.Is(err, ErrMoved) {
			continue
		} else if err != nil {
			return Condition{}, fmt.Errorf("silencing the condition %s: %w", key, err)
		}
		k.tell(Event{Condition: c, At: now, Change: ChangeSilenced, Why: c.Silenced.Why})
		return c, nil
	}
	return Condition{}, fmt.Errorf("the condition %s kept moving under this silence; %d tries", key, tries)
}

// EndSilences ends every silence that has run out, and says each: the condition is still open, and
// its messages start again.
func (k *Keeper) EndSilences(ctx context.Context) error {
	all, err := k.Open(ctx)
	if err != nil {
		return err
	}
	now := k.now().UTC()
	for _, c := range all {
		if c.Silenced == nil || now.Before(c.Silenced.Until) {
			continue
		}
		for i := 0; i < tries; i++ {
			entry, found, err := k.store.Get(ctx, c.Key)
			if err != nil {
				return err
			}
			if !found {
				break
			}
			var held Condition
			if err := json.Unmarshal(entry.Value, &held); err != nil {
				return fmt.Errorf("the condition %s on the bus cannot be read: %w", c.Key, err)
			}
			if held.Silenced == nil || now.Before(held.Silenced.Until) {
				break
			}
			was := held.Silenced.Why
			held.Silenced = nil
			if err := k.stamp(&held); err != nil {
				return err
			}
			body, err := json.Marshal(held)
			if err != nil {
				return err
			}
			if err := k.store.Update(ctx, c.Key, body, entry.Revision); errors.Is(err, ErrMoved) {
				continue
			} else if err != nil {
				return err
			}
			k.tell(Event{Condition: held, At: now, Change: ChangeUnsilenced, Why: was})
			break
		}
	}
	return nil
}

// Open is every open condition, urgent first and then oldest first.
func (k *Keeper) Open(ctx context.Context) ([]Condition, error) {
	return Read(ctx, k.store)
}

// Get is one open condition.
func (k *Keeper) Get(ctx context.Context, key string) (Condition, bool, error) {
	return ReadOne(ctx, k.store, key)
}

// HistorySince is every transition from a moment, oldest first.
func (k *Keeper) HistorySince(ctx context.Context, since time.Time) ([]Event, error) {
	if k.history == nil {
		return nil, errors.New("this keeper has no history to read")
	}
	return k.history.Since(ctx, since)
}

// Read is every open condition in a store, in the order status says them. A value that cannot be
// read is an error naming its key, never a condition left out (ADR 0227 rule 4).
func Read(ctx context.Context, store Backend) ([]Condition, error) {
	all, err := store.All(ctx)
	if err != nil {
		return nil, fmt.Errorf("the open conditions cannot be read: %w", err)
	}
	out := make([]Condition, 0, len(all))
	for key, e := range all {
		var c Condition
		if err := json.Unmarshal(e.Value, &c); err != nil {
			return nil, fmt.Errorf("the condition %s cannot be read: %w", key, err)
		}
		out = append(out, c)
	}
	Order(out)
	return out, nil
}

// ReadOne is one open condition from a store.
func ReadOne(ctx context.Context, store Backend, key string) (Condition, bool, error) {
	e, found, err := store.Get(ctx, key)
	if err != nil || !found {
		return Condition{}, found, err
	}
	var c Condition
	if err := json.Unmarshal(e.Value, &c); err != nil {
		return Condition{}, false, fmt.Errorf("the condition %s cannot be read: %w", key, err)
	}
	return c, true, nil
}

// tell queues a transition to be kept and said. Never blocks the caller for long: a queue that is
// full is a bus away for a long time, and the transition is said lost rather than holding a watchdog.
func (k *Keeper) tell(e Event) {
	e.Event = eventFor(e.Change)
	e.Show = e.Condition.Show()
	if k.changed != nil {
		k.changed()
	}
	defer func() {
		// A keeper closed while a write was in flight: said, not a panic.
		if recover() != nil {
			k.lost(e, errors.New("the keeper was closed"))
		}
	}()
	select {
	case k.out <- e:
	default:
		k.lost(e, errors.New("too many transitions are waiting to be said"))
	}
}

func (k *Keeper) lost(e Event, err error) {
	k.mu.Lock()
	k.unsaid++
	k.mu.Unlock()
	k.say("the condition %s was %s and that could NOT be said or kept: %v", e.Key, e.Change, err)
}

// telling keeps and says every transition in order, offering each again while the bus is away.
func (k *Keeper) telling() {
	defer close(k.drained)
	for e := range k.out {
		body, err := json.Marshal(e)
		if err != nil {
			k.lost(e, err)
			continue
		}
		deadline := time.Now().Add(TellFor)
		wait := 200 * time.Millisecond
		kept, said := k.history == nil, k.teller == nil
		for {
			ctx, cancel := context.WithTimeout(context.Background(), 10*time.Second)
			if !kept {
				kept = k.history.Append(ctx, e) == nil
			}
			if !said {
				said = k.teller.PublishSeatEvent(ctx, Seat, e.Event, body) == nil
			}
			cancel()
			if kept && said {
				break
			}
			if time.Now().After(deadline) {
				what := "said"
				if !kept {
					what = "kept in the history"
				}
				k.lost(e, fmt.Errorf("not %s within %s", what, TellFor))
				break
			}
			time.Sleep(wait)
			wait = min(2*wait, 10*time.Second)
		}
	}
}

func orSelf(resolver string) string {
	if resolver == "" {
		return ResolverSelf
	}
	return resolver
}

// Unsayable is told of every observation whose words the operator's channel would withhold (novox/hq
// ADR 0234 §6): its summary or its key carries an address, a domain, a path or a secret's shape. The
// keeper says such a summary in words itself, and keeps what it said whole in the evidence; a test
// suite sets this to fail the producer, which is where the summary should have been said rightly.
var Unsayable func(o Observation, field string, r outward.Refusal)

// sayable is an observation whose summary may leave the mesh: **a summary says things in machine names
// and the mesh's words** (novox/hq issue 277). One that carries what the channel withholds — a raw error
// with an address in it, a path — is said in words here, as the last stand before the operator would
// read "its words are withheld" instead of the alert; what it carried goes to the evidence, which
// stays inside the mesh.
func (k *Keeper) sayable(o Observation) Observation {
	machines := append([]string{o.Machine}, o.Also...)
	if r, ok := outward.Check(o.Key(), machines...); !ok && Unsayable != nil {
		Unsayable(o, "key", r)
	}
	r, ok := outward.Check(o.Summary, machines...)
	if ok {
		return o
	}
	if Unsayable != nil {
		Unsayable(o, "summary", r)
	}
	whole := o.Summary
	o.Summary = outward.Scrub(whole, fmt.Sprintf("a %s condition about %s %s: what it says is kept in its evidence "+
		"(`conditions show`)", o.Kind, o.Scope, o.ID), machines...)
	switch {
	case o.Said == "":
		o.Said = whole
	case !strings.Contains(o.Said, whole):
		o.Said += " — as raised: " + whole
	}
	k.mu.Lock()
	if k.reworded == nil {
		k.reworded = map[string]bool{}
	}
	first := !k.reworded[o.Key()]
	k.reworded[o.Key()] = true
	k.mu.Unlock()
	if first {
		k.say("the condition %s's summary carried %s, which the operator's channel withholds: said in words, "+
			"and kept whole in its evidence — its source should say it so", o.Key(), r.What)
	}
	return o
}